At a Glance
- Tasks: Support the Store Manager in boosting sales and delivering top-notch customer service.
- Company: Join a vibrant retail team focused on growth and customer satisfaction.
- Benefits: Enjoy a competitive salary, employee discounts, and a company pension.
- Other info: Flexible part-time hours with opportunities for personal and professional development.
- Why this job: Be part of a dynamic environment where your contributions directly impact store success.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 € per year.
You will assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day-to-day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested.
Responsibilities
- Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
Customer Service
- Personally demonstrate good customer awareness and interaction at all times.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
Staff Management
- Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
- Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
- Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Take action to improve and develop one's own job performance.
- Ask for performance feedback from line manager, colleagues and team.
Administration
- Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.
Health and Safety
- Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment.
- In the absence of Store Management, action any necessary Health and Safety procedures.
Security
- Ensure there is security awareness in all areas of the store.
- Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
Confidentiality
- Do not disclose information which is of a confidential nature, including personnel data ie telephone numbers, absence details etc to any party or individual unless authorised by your line manager.
Job Types: Part-time, Permanent
Company benefits: Company pension, Employee discount, Store discount
Work Location: In person
Supervisor - New Store in Plymouth employer: Bonmarche Ltd
As a Supervisor at our new store, you will thrive in a dynamic work environment that prioritises employee development and customer satisfaction. We offer competitive benefits, including a company pension and generous staff discounts, while fostering a collaborative culture that encourages personal growth and teamwork. Join us in creating an engaging shopping experience where your contributions directly impact our success and the community we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - New Store in Plymouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but the perfect fit for maximising sales and delivering top-notch customer service.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored to your skills and interests, making your job search a breeze.
We think you need these skills to ace Supervisor - New Store in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any previous experience in retail, customer service, or staff management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join our team and how you can help maximise sales and improve customer service. Keep it friendly and professional!
Showcase Your Customer Service Skills:Since delivering excellent customer service is key, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your personal touch!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bonmarche Ltd
✨Know Your Numbers
Before the interview, brush up on the sales targets and performance metrics relevant to the role. Be ready to discuss how you can help the Store Manager achieve these goals and share any past experiences where you've successfully maximised sales opportunities.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your commitment to maintaining high service standards.
✨Team Player Mindset
Since you'll be assisting in staff training and development, come equipped with ideas on how to motivate and build a strong team. Share your thoughts on effective training methods and how you’ve previously contributed to team success.
✨Visual Merchandising Knowledge
Familiarise yourself with visual merchandising principles and be prepared to discuss how you would maintain retail standards. Bring examples of how you've improved store layouts or displays in the past to enhance customer flow and sales potential.
