At a Glance
- Tasks: Support the Store Manager in driving sales and delivering top-notch customer service.
- Company: Join a dynamic retail team focused on growth and customer satisfaction.
- Benefits: Enjoy a competitive salary, employee discounts, and a company pension.
- Other info: Flexible part-time hours with opportunities for personal development.
- Why this job: Be part of a vibrant team and make a real impact in a new store.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
You will assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day-to-day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested.
Responsibilities
- Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary.
- Identify and propose opportunities for further sales development.
- Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities.
- Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range.
- Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities.
- Maintain awareness of costs in line with sales.
Customer Service
- Personally demonstrate good customer awareness and interaction at all times.
- Monitor and seek continuous improvements on the level of customer service given to customers.
- Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities.
- Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment.
Staff Management
- Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager.
- Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability.
- Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Take action to improve and develop one's own job performance.
- Ask for performance feedback from line manager, colleagues and team.
Administration
- Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure.
Health and Safety
- Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment.
- In the absence of Store Management, action any necessary Health and Safety procedures.
Security
- Ensure there is security awareness in all areas of the store.
- Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions.
Confidentiality
- Do not disclose information which is of a confidential nature, including personnel data ie telephone numbers, absence details etc to any party or individual unless authorised by your line manager.
Job Types: Part-time, Permanent
Company benefits: Pension, Employee discount, Store discount
Work Location: In person
Supervisor - New Store in North East employer: Bonmarche Ltd
Join a dynamic team as a Supervisor in our new store, where we prioritise employee growth and development through comprehensive training and mentorship. Our vibrant work culture fosters collaboration and innovation, ensuring that every team member feels valued and motivated to achieve their best. With competitive benefits including a company pension and generous staff discounts, we are committed to creating a rewarding environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - New Store in North East
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Supervisor role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their goals, especially around maximising sales and delivering top-notch customer service.
✨Tip Number 3
Show off your skills! If you have any relevant achievements or examples of how you've improved sales or customer service in the past, be ready to share those during your conversations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Supervisor - New Store in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any previous experience in retail, customer service, or staff management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join our team and how you can help maximise sales and improve customer service. Keep it friendly and professional!
Showcase Your Customer Service Skills:Since delivering excellent customer service is key for this role, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bonmarche Ltd
✨Know the Business Inside Out
Before your interview, make sure you research the company thoroughly. Understand their sales strategies, customer service ethos, and how they optimise profitability. This will help you demonstrate your knowledge and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be expected to lead by example. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight your ability to set clear objectives and how you've helped others achieve their targets.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for customers. This will illustrate your commitment to maintaining high service standards, which is crucial for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how they measure success. This shows that you're not only interested in the position but also in how you can contribute to the team's growth.
