At a Glance
- Tasks: Support auction specialists during public viewings and assist with artwork handling.
- Company: Join Bonhams, a leading global auction house with a rich heritage.
- Benefits: Flexible hours, gain experience in the auction industry, and develop client service skills.
- Other info: Perfect for students seeking flexible work and a unique experience in the art world.
- Why this job: Dive into the exciting world of auctions and art while meeting diverse clients.
- Qualifications: No specific qualifications needed, just a proactive attitude and great client service skills.
The predicted salary is between 12 - 16 £ per hour.
About the Bonhams Network
Founded in , Bonhams is a global network of auction houses, with the largest number of international salerooms, offering the widest range of collecting categories and selling at all price points. Bonhams is recognised for its bespoke service, and a dedication to local market relationships, enhanced by a global platform. With salerooms, Bonhams presents over sales annually, across more than specialist categories, including fine art, collectables, luxury, wine & spirits, and collector cars. In , Bonhams added four international auction houses to its network: Bukowskis, Stockholm; Bruun Rasmussen, Copenhagen; Cornette de Saint Cyr, Paris and Brussels; and Skinner, Massachusetts. The success of Bonhams’ global strategy is a result of recognising the shift in growing intercontinental buying and increased digital engagement.
About the Role
Bonhams is looking for casual team members to join its Viewing Assistants team. This flexible support role assists the specialist departments and support functions during the busier periods of the auction calendar and provides individuals with an introduction to the Auction industry. It includes support in the galleries during public viewings and sometimes assisting with installing and de-installing auctions. There will also be the opportunity to assist our Client Service Team at Front of House positions during busier moments and at times Specialist departments with support work.
The maintenance of viewing standards, safety and security of artwork on display should be a priority at all times. Providing high standards of client service whether in a Gallery or Front of House position should also be a focus. On occasions you will be asked to assist with the movement of artworks pre and post-auction, ensuring safe handling throughout. This is a flexible position with work only available when additional assistance is required. This can be during normal working hours, at weekends or evenings and can include work at our London premises and at times off-site locations.
Key Tasks and Responsibilities
- Provide support for the department during public views - checking the quality of displays, consistency of signage and general standards of cleanliness
- Be aware of and follow all best practices concerning the handling of art and objects and health and safety controls in the workplace
- Ensure the safety of the artworks and clients in the gallery as well as identify and escalate any issues such as trip hazards, loose hangings or similar
- Ensure all lots, lot cards and any tags are arranged correctly and that any case/ cabinet doors are closed unless instructed otherwise
- Ensure that the saleroom is always attended by viewing staff and adequate cover is provided to attend to client requests or ensure safety of the property
- Respond to client requests for handling / presenting works
- Refer client requests for condition reports, catalogues or sale specifics to the appropriate staff to ensure the service of standards are met and accurate sale information is provided
- Ensure clear and frequent communication with colleagues and Management, ensuring any issues are escalated in a timely manner
- Install artworks and objects, requiring the use of hand and power tools upon occasions
- Regular heavy lifting, including moving large paintings, sculptures, works of art, furniture, saleroom equipment and display cabinets
- Maintain high degree of vigilance for the safe custody of goods on viewing and auction days, reporting any anomalies to the manager
- Ensuring that all key areas in the building are clear and operational at all times
- To be appropriately attired
- To provide excellent client service at all times
- Accurate locating of property within the salerooms and in collections
- To safeguard and protect the condition of artwork at all times
- Move, handle and pack artwork between and within Bonhams locations in compliance with company manual handling and health and safety policies
- Prepare the gallery before the commencement of the auction ensuring all the necessary equipment is available and in place
- Ensure all accidents, damage or loss are immediately reported to the Head of Saleroom and a report is sent to the correct internal email for record purposes
- Cover Front of House positions including the reception desk
- Provide excellent client service whilst assisting clients with walk-in valuations and appointment check ins with our specialists
Skills and Experience:
- Efficient, hard-working, prepared to take the initiative
- Able to work calmly under pressure
- Excellent client service skills
- Flexible approach to work, honest and highly self-motivated
- Able to work evenings and weekends, or offsite when required
- Flexible team player
- Punctuality
- Proactive approach to serving client demands
- Computer literate
Viewing Assistant in London employer: Bonhams
Bonhams is an exceptional employer, offering a dynamic work environment that fosters growth and development within the auction industry. As a Viewing Assistant, you will enjoy flexible working hours, a supportive team culture, and the opportunity to engage with a diverse range of artworks and clients in our prestigious London premises. With a commitment to high standards of client service and safety, Bonhams provides a unique platform for individuals looking to gain valuable experience in a globally recognised auction house.
StudySmarter Expert Advice🤫
We think this is how you could land Viewing Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the auction industry, attend events, and connect with Bonhams staff on LinkedIn. You never know who might give you a heads-up about job openings or even recommend you directly.
✨Tip Number 2
Be ready for anything! Since this role is flexible, show that you can adapt to different tasks. Brush up on your art handling skills and be prepared to jump in wherever needed during busy periods.
✨Tip Number 3
Show off your client service skills! When you get the chance to interact with clients, make sure to provide top-notch service. A friendly attitude and willingness to help can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Bonhams team.
We think you need these skills to ace Viewing Assistant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Viewing Assistant role. Highlight any relevant experience you have in client service or handling art, and show us why you're a great fit for Bonhams!
Show Your Passion:Let your enthusiasm for the auction industry shine through in your application. We love candidates who are genuinely excited about art and collectibles, so don’t hold back on sharing your passion!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bonhams
✨Know Your Art
Familiarise yourself with the types of artworks and collectibles Bonhams deals with. Being able to discuss specific pieces or categories shows your genuine interest in the role and the auction industry.
✨Client Service Focus
Prepare examples of how you've provided excellent client service in previous roles. This position is all about ensuring clients have a great experience, so showcasing your skills in this area will definitely impress.
✨Safety First
Understand the importance of safety and security in handling artworks. Be ready to discuss best practices for maintaining viewing standards and ensuring the safety of both the art and clients during your interview.
✨Flexibility is Key
Since this role requires a flexible approach, be prepared to talk about your availability and willingness to work evenings and weekends. Highlight any past experiences where you adapted to changing schedules or demands.
