Nursing Homes (South of England - Birmingham down to London)
Hybrid Working | Competitive Salary + Benefits
About the Role
We are seeking an outstanding Quality Assurance Lead to join our senior team, supporting our Quality Director in delivering clinical excellence across our portfolio of nursing homes throughout the South of England. This is a hybrid role combining home-based working with regular travel to our services.
As Quality Assurance Lead, you will play a key role in ensuring the highest standards of clinical care, governance and regulatory compliance across our homes. Working closely with the Quality Director and operational teams, you will provide expert oversight, identify areas for improvement and support homes to achieve and sustain excellence.
Key Responsibilities
- Support the Quality Director in the delivery of the organisation's quality and clinical governance strategy.
- Undertake comprehensive quality assurance visits and clinical audits across nursing homes.
- Analyse clinical data, trends and incidents to identify risks, missed opportunities and areas requiring improvement.
- Provide expert guidance and support to home managers and clinical teams to enhance quality and regulatory compliance.
- Monitor and review care practices, medicines management, documentation and clinical outcomes.
- Lead and support investigations relating to incidents, safeguarding concerns, complaints and serious events.
- Liaise professionally with Local Authorities, Integrated Care Boards, safeguarding teams, Coroners, CQC and other external agencies.
- Build positive relationships with residents and their families, ensuring concerns are addressed sensitively and effectively.
- Support homes through inspections and action plans, driving continuous improvement and best practice.
- Contribute to policy development and ensure compliance with current legislation and professional standards.
- Deliver coaching, mentoring and training to promote a culture of learning and quality improvement.
- Produce high-quality reports, recommendations and action plans for senior leadership.
- Promote a culture of openness, accountability and continuous improvement throughout the organisation.
About You
We are looking for an experienced and compassionate professional who possesses:
- Registered Nurse qualification (RGN/RMN) with active NMC registration preferred.
- Significant experience within elderly care and nursing home settings.
- Strong knowledge of CQC regulations, clinical governance and quality assurance frameworks.
- Experience conducting audits, investigations and root cause analysis.
- Excellent understanding of safeguarding, medicines management and regulatory requirements.
- Proven ability to influence, coach and support teams to achieve positive outcomes.
- Strong analytical skills with the ability to interpret clinical information and identify emerging risks.
- Experience working collaboratively with Local Authorities, healthcare professionals, families and external stakeholders.
- Excellent communication, report writing and relationship-building skills.
- Flexibility to travel throughout the South of England.
What We Offer
We provide:
- Hybrid working arrangement.
- Competitive salary and benefits package.
- Opportunity to work alongside an experienced Quality Director and senior leadership team.
- A varied and rewarding role with the ability to make a meaningful difference to the lives of residents.
- Professional development and career progression opportunities.
- A supportive culture committed to excellence in care.
If you are passionate about raising standards and ensuring outstanding care for older people, we would love to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Lead - Nursing Homes
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those in nursing homes. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you’re genuinely interested in their mission to deliver clinical excellence. Tailor your answers to reflect how your experience aligns with their goals.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining our team. It gives us a better sense of your commitment and interest in the role.
How to prepare for a job interview at Bondcare
✨Know Your Stuff
Make sure you’re well-versed in the latest quality assurance practices and regulations relevant to nursing homes. Brush up on clinical governance strategies and be ready to discuss how you can apply them in real-world scenarios.
✨Show Your Passion
This role is all about improving outcomes for residents, so let your passion for person-centred care shine through. Share specific examples of how you've made a difference in previous roles and how you plan to do the same here.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like identifying risks or conducting audits. Think of past experiences where you’ve successfully navigated similar challenges and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges the organisation faces in quality assurance or how they measure success in their homes. This shows your genuine interest and helps you gauge if it’s the right fit for you.
