At a Glance
- Tasks: Welcome patients, manage appointments, and provide top-notch customer service.
- Company: Join a busy healthcare practice with a friendly and professional team.
- Benefits: Competitive pay of £12.71PH and flexible part-time hours.
- Other info: Opportunity to work across multiple practice sites and develop your career.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Customer service or admin experience, strong communication skills, and IT proficiency.
The predicted salary is between 27290 - 33354 £ per year.
We're working with a busy healthcare practice looking to recruit a Patient Services Clerk to join their friendly and professional team. This is a varied role combining reception, patient-facing customer service, and general administration. You'll be one of the first points of contact for patients, providing a welcoming and efficient service while supporting the wider practice team.
Key Responsibilities:
- Welcome patients, manage appointments, and handle enquiries professionally
- Provide general administrative support to clinicians and the wider practice
- Update and maintain accurate patient records and registrations
- Process incoming and outgoing post, emails, and documentation
- Support reception cover and ensure patient areas are maintained
- Assist with clinical administration and patient information as required
- Support the smooth running and security of practice premises
Requirements:
- Previous customer service or administration experience
- Excellent communication and telephone skills
- Strong IT skills with good attention to detail
- Professional, friendly, and patient-focused approach
- Ability to manage multiple tasks and work effectively under pressure
- Full UK driving licence - travel between multiple practice sites is required
Patient Services Clerk - Poole - £12.71PH - Part Time employer: Bond Williams
Bond Williams in East Hagbourne is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented engineers. With a focus on employee growth, the company provides ample opportunities for professional development while tackling cutting-edge challenges in precision motion systems. The competitive salary and supportive environment make it an ideal place for those seeking meaningful and rewarding careers in engineering.