At a Glance
- Tasks: Install, troubleshoot, and support advanced systems for leading research organisations.
- Company: Specialist technology business with a focus on innovation.
- Benefits: Competitive salary, international travel, and hands-on experience with cutting-edge tech.
- Other info: Opportunity for international travel and exposure to advanced technology.
- Why this job: Join a dynamic team and make a real impact in the tech world.
- Qualifications: Experience in service engineering and strong troubleshooting skills required.
The predicted salary is between 31500 - 38500 £ per year.
A specialist technology business is seeking a Field Service Engineer to support advanced systems used by leading research organisations worldwide. This hands-on Field Service Engineer position is a customer-facing role that involves installing, servicing, troubleshooting, and supporting complex equipment both remotely and on-site. You'll work closely with customers to ensure systems are performing at their best, with international travel of up to 50%.
Key Responsibilities as Field Service Engineer:
- Install, commission, and test equipment
- Diagnose and resolve hardware and software issues
- Deliver customer training and technical support
- Carry out maintenance and repairs
- Manage support cases through to resolution
- Work with engineering teams on technical escalations
- Travel internationally to customer sites
Experience Required:
- Experience in a Field Service, Service, or Support Engineering role
- Experience with scientific, imaging, or precision equipment
- Strong troubleshooting and fault-finding skills
- Comfortable working with Windows/Linux systems and test equipment
- Excellent customer-facing communication skills
If you're looking for a varied engineering role with international travel and exposure to cutting-edge technology, we'd love to hear from you.
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