At a Glance
- Tasks: Support customers with a friendly service and build strong relationships.
- Company: Established financial services business in Bournemouth.
- Benefits: Earn £12.71 per hour with full training and ongoing support.
- Other info: Temporary contract with 35 hours per week and immediate start.
- Why this job: Gain valuable experience in a professional financial services environment.
- Qualifications: Customer service experience and confident communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We’re supporting a well-established financial services business looking for a Customer Service Consultant to join their team in Bournemouth on a temporary basis. This is a fantastic opportunity for someone with a strong customer service background looking to gain experience within financial services. Full training will be provided, so previous financial services experience is not essential.
Key Responsibilities:
- Welcome and support customers, providing a professional and friendly service
- Understand customer needs and introduce relevant products and services
- Build strong customer relationships and identify referral opportunities
- Handle customer information and documentation accurately and confidentially
- Complete general administration and maintain accurate records
- Work towards agreed customer service and referral targets
- Work closely with colleagues and advisers to ensure customers receive appropriate support
Requirements:
- Previous customer-facing, retail, sales, or customer service experience
- Confident communicator with a professional telephone manner
- Comfortable discussing customer needs and identifying opportunities
- Strong attention to detail and administration skills
- Confident using IT systems
- Reliable, organised, and able to work effectively as part of a team
- GCSE Maths and English or equivalent
What’s on Offer:
- £12.71 per hour
- Temporary contract until 24 November
- Immediate start
- 35 hours per week, Monday to Friday
- Two Saturday mornings per month, with time off in lieu
- Full training and ongoing support
- Opportunity to gain valuable financial services experience
Please note: As this role involves working within financial services, the successful candidate will be required to undergo appropriate financial and pre-employment checks. This is an excellent opportunity for a customer-focused individual looking to gain experience within a professional financial services environment.
Customer Service Consultant – Bournemouth – £12.71PH employer: Bond Williams
Bond Williams in East Hagbourne is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among talented engineers. With a focus on employee growth, the company provides ample opportunities for professional development while tackling cutting-edge challenges in precision motion systems. The competitive salary and supportive environment make it an ideal place for those seeking meaningful and rewarding careers in engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Consultant – Bournemouth – £12.71PH
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Bond Williams.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Bond Williams might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Customer Service Consultant – Bournemouth – £12.71PH
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Bond Williams will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Bond Williams. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Bond Williams confidence in your short-term commitment to the role.
How to prepare for a job interview at Bond Williams
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Bond Williams.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Bond Williams that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
