At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service in a fast-paced environment.
- Company: Dynamic organisation focused on growth and development.
- Benefits: Salary up to £55,000, company car or allowance, and great benefits package.
- Other info: Immediate start available with genuine career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills in a thriving contact centre.
- Qualifications: Experience in managing contact centre operations and strong people leadership skills.
The predicted salary is between 55000 - 55000 £ per year.
Are you an experienced Operations Manager who thrives in a fast-paced contact centre environment?
We're looking for an inspiring leader to take ownership of a busy 24/7 customer operations function, driving operational performance, developing high-performing teams, and delivering an exceptional customer experience.
What you'll be doing: Leading and motivating operational teams to deliver outstanding service.
Driving performance through KPIs, continuous improvement and effective resource planning.
Coaching and developing managers and team leaders.
Managing operational budgets, reporting, and business performance.
Working closely with senior leadership to support future growth.
What we're looking for: Proven experience managing a contact centre or customer operations team.
A strong people leader who inspires, develops, and motivates others.
Commercially aware, analytical and solutions focused.
Passionate about delivering exceptional customer service.
What's on offer: Salary up to £55,000 Company Car or Car Allowance Great Benefits Package Genuine career progression within a growing organisation Office based Immediate start available If you're ready to lead, influence and make a real impact, we'd love to hear from you.
Apply today for a confidential conversation.
Operations Manager employer: Bond Williams Professional Recruitment
As a leading charity in Salisbury, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to make a meaningful impact. With a strong focus on professional development and growth opportunities, we offer our team the chance to lead strategic initiatives that drive positive change in the community. Join us to be part of a mission-driven organisation where your contributions truly matter.
Contact Details:
Bond Williams Professional Recruitment Recruitment Team
