At a Glance
- Tasks: Support customers with a friendly service and build strong relationships.
- Company: Established financial services business in Southampton.
- Benefits: Earn £12.71 per hour with full training and ongoing support.
- Other info: Temporary contract with potential for career growth.
- Why this job: Gain valuable experience in a professional financial services environment.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 12.71 - 12.71 £ per hour.
We're supporting a well-established financial services business looking for a Customer Service Consultant to join their team in Southampton on a temporary basis. This is a fantastic opportunity for someone with a strong customer service background looking to gain experience within financial services. Full training will be provided, so previous financial services experience is not essential.
Key Responsibilities:
- Welcome and support customers, providing a professional and friendly service
- Understand customer needs and introduce relevant products and services
- Build strong customer relationships and identify referral opportunities
- Handle customer information and documentation accurately and confidentially
- Complete general administration and maintain accurate records
- Work towards agreed customer service and referral targets
- Work closely with colleagues and advisers to ensure customers receive appropriate support
Requirements:
- Previous customer-facing, retail, sales, or customer service experience
- Confident communicator with a professional telephone manner
- Comfortable discussing customer needs and identifying opportunities
- Strong attention to detail and administration skills
- Confident using IT systems
- Reliable, organised, and able to work effectively as part of a team
What's on Offer:
- £12.71 per hour
- Temporary contract until 24 November
- Immediate start
- 35 hours per week, Monday to Friday
- Two Saturday mornings per month, with time off in lieu
- Full training and ongoing support
- Opportunity to gain valuable financial services experience
Please note: As this role involves working within financial services, the successful candidate will be required to undergo appropriate financial and pre-employment checks. This is an excellent opportunity for a customer-focused individual looking to gain experience within a professional financial services environment. Interested? Apply now or get in touch for a confidential conversation.
Customer Service Consultant - Southampton - £12.71PH employer: Bond Williams Limited
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