At a Glance
- Tasks: Be the friendly face of healthcare, helping patients navigate their queries and appointments.
- Company: Join a busy GP network in Poole with a supportive team atmosphere.
- Benefits: Earn £12.90 per hour with flexible hours and training opportunities.
- Other info: Immediate start available; perfect for those passionate about patient care.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Strong communication and organisational skills; healthcare experience is a plus.
The predicted salary is between 12.9 - 12.9 £ per hour.
A busy GP network in Poole is seeking a friendly and organised Care Navigator to join their team. You will be the first point of contact for patients, helping to assess queries, manage online consultations, book appointments, and guide patients to the most appropriate healthcare services.
Key Responsibilities:
- Review patient queries and online consultation requests
- Escalate urgent concerns to clinicians
- Book appointments and update records accurately
- Support patients via telephone and messaging
- Signpost patients to suitable healthcare services
Skills & Experience:
- Excellent communication and organisational skills
- Calm and professional under pressure
- Strong customer service approach
- Healthcare or patient-facing experience desirable
Benefits:
- £12.90 per hour
- Flexible full and part-time hours
- Immediate start available
- Training and development opportunities
If you are caring, organised, and passionate about supporting patients, we would love to hear from you.
Care Navigator - Poole - £12.90 ph - Full & Part-Time Hours employer: Bond Williams Limited
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