At a Glance
- Tasks: Lead a dynamic Medicals team, ensuring efficient management of medical evidence and records.
- Company: Join Bond Turner, a top law firm dedicated to client success and employee growth.
- Benefits: Enjoy a competitive salary, 23 days holiday, and wellness programmes.
- Other info: Work in a vibrant Liverpool office with excellent facilities and career development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Strong leadership skills and experience in medical, legal, or administrative settings preferred.
The predicted salary is between 30000 - 40000 £ per year.
Location: Liverpool
Salary: £Competitive
Contract Type: Perm
Position Type: Full Time
Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors.
Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers.
We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential.
We are currently recruiting for a Medicals Team Leader to join our Liverpool office. This is an excellent opportunity for someone who is passionate about delivering a high-quality service, supporting a busy team, and ensuring the smooth and efficient management of obtaining medical evidence and medical records.
In this role, you will lead the Medicals team, ensuring that all instructions, requests, and communications are managed accurately, efficiently, and in compliance with GDPR requirements and internal service level agreements (SLAs). Working closely with the Head of Medical Operations, you will serve as the primary point of support for the team, providing guidance on complex queries, driving process improvements, and maintaining high standards of service, quality, and operational excellence across the department.
Key Responsibilities:
- Supervising the Medicals team and supporting day-to-day workflow
- Lead and motivate the Medicals team, ensuring high levels of engagement and productivity
- Ensuring all medical instructions are completed accurately and within SLA
- Overseeing the request and processing of medical records in line with GDPR and internal procedures
- Ensuring records are securely and promptly sent to medical experts for review
- Supporting team members with queries and providing guidance where needed
- Monitoring performance, identifying training needs and helping to develop the team
- Liaising with file handlers, clients and medical agencies to resolve issues efficiently
- Helping to improve processes and drive continuous improvement within the team
About You:
- Strong organisational and leadership skills
- Confident using systems and managing administrative processes
- Ability to prioritise workload and support a team working to deadlines
- Excellent communication and customer service skills
- Previous supervisory experience is preferred
- Experience within a medical, legal or administrative environment would be beneficial
Company Values:
We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.
We support
We surpass
We succeed
What we offer in return:
- A clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links.
- A competitive salary
- 23 days holiday + your Birthday off + plus 8 bank holidays.
- Income protection, dental plan, critical illness cover & death in service cover
- Employee Assistant Programme.
- Workplace pension scheme.
- Free onsite weekly classes and well-being programmes.
- Discounted onsite Restaurant, Coffee Shop / Café.
- Secure bike storage.
- The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Medical Team - Team Leader employer: Bond Turner
Bond Turner is an excellent employer, offering a dynamic work environment in Liverpool where personal injury professionals can thrive. With a strong focus on employee development and competitive benefits, we foster a culture of collaboration and support, ensuring that our team members are equipped to achieve successful outcomes for clients while advancing their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Team - Team Leader
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bond Turner.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bond Turner.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bond Turner, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Team - Team Leader
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bond Turner.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bond Turner.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bond Turner. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bond Turner. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bond Turner
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bond Turner’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
