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- Tasks: Enhance and automate our Proclaim case management system for better efficiency.
- Company: Dynamic legal services organisation in the heart of Liverpool.
- Benefits: 23 days holiday, birthday off, income protection, and wellness programmes.
- Why this job: Join a passionate team and make a real impact through innovative tech solutions.
- Qualifications: 2+ years as a Proclaim Developer with strong SQL skills.
- Other info: Collaborative culture with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our business is people. Our clients are at the centre of everything we do, but we can only deliver the right result with exceptional people.
Location: Liverpool
Position Type: Full Time
Contract Type: Perm
Hours: Monday to Friday, 09:00 – 17:00 – 1 hour lunch. (35 hours per week)
We are currently recruiting for a Proclaim Developer to join our fantastic IT team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide to the business and providing our clients with an efficient and excellent level of service. We are a highly automated legal services organisation leveraging technology to streamline workflow, reduce manual effort, and deliver exceptional client service.
As a Proclaim Developer, you will play a critical role in enhancing, maintaining, and automating our Proclaim case management system to support business efficiency, compliance, and growth. This role is ideal for someone who thrives in a fast‑paced, data‑driven environment and is passionate about automation, system optimisation, and translating operational needs into smart technical solutions.
Responsibilities to include:
- Design, develop and maintain screens, workflows, tasks, linked actions, reports, auto‑routines and integrations within Proclaim.
- Improve system efficiency through automation of repetitive legal processes (e.g., document generation, task scheduling, email automation, data validation).
- Build and maintain advanced workflows that support high‑volume case progression with minimal manual intervention.
- Enhance the user experience through intuitive interface design and streamlined workflow logic.
Data & Integrations
- Develop and maintain integrations between Proclaim and external systems such as telephony platforms, digital signature providers, document management solutions, CRM systems, finance platforms and client portals.
- Create and optimise SQL queries, MI reports, dashboards and automation triggers.
- Ensure data integrity, security and adherence to legal sector compliance standards (including GDPR).
Support, Maintenance & Troubleshooting
- Provide 2nd/3rd line support for Proclaim-related issues, ensuring minimal downtime for legal teams.
- Conduct root‑cause analysis, implement fixes and proactively identify emerging system issues.
- Maintain high‑quality documentation of workflows, system changes and development processes.
Business Process Improvement
- Collaborate with legal, operations and support teams to map processes and identify automation opportunities.
- Recommend and deliver enhancements that reduce case‑touch time and improve overall productivity.
- Contribute to strategic automation projects, including AI‑assisted workflows, robotic process automation and digital client experiences.
Compliance, Testing & Governance
- Ensure all development aligns with governance, change control and audit frameworks.
- Conduct system testing, user acceptance support and post‑deployment monitoring.
- Maintain strong version control and release documentation.
Requirements:
- Strong hands‑on experience as a Proclaim Developer (2+ years preferred).
- Deep understanding of Proclaim's structure: Screens, workflows, DB fields, case types, linked actions, documents, returns codes, tasks, reports, auto routines.
- Proficiency with SQL (queries, joins, data extraction, MI reporting).
- Experience building automated workflows in a high‑volume environment.
- Ability to translate operational requirements into robust technical solutions.
- Strong problem‑solving skills and attention to detail.
- Experience working within change control and release management processes.
- Experience with API integrations (REST, JSON, XML) or web services.
- Exposure to Power Platform (Power Automate, Power Apps, Logic Apps – i.e. Toca.io).
- Knowledge of legal processes (PI, credit hire, litigation, housing disrepair etc).
- Understanding of CI/CD practices for Proclaim or similar systems.
- Experience in highly automated or workflow‑driven legal environments.
Personal Attributes:
- Analytical and process‑driven mindset.
- Strong communication skills to work with both technical and non‑technical teams.
- Ability to manage workload and prioritise effectively.
- Proactive mindset with a passion for automation and continuous improvement.
- Calm under pressure with a commitment to delivering high‑quality outputs.
Company Values:
We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.
What we offer in return:
- 23 days holiday + your Birthday off + plus 8 bank holidays.
- Income protection, critical illness cover & death in service cover.
- Employee Assistant Programme.
- Free onsite weekly classes and well‑being programmes.
- Discounted onsite Restaurant, Coffee Shop / Café.
- Secure bike storage.
- The opportunity to develop a rewarding and successful career with a wonderful Law firm.
Proclaim Developer in Liverpool employer: Bond Turner
Contact Detail:
Bond Turner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proclaim Developer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current employees on LinkedIn. You never know who might give you the inside scoop on job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your Proclaim expertise. Think about how you can demonstrate your problem-solving skills and passion for automation during the chat.
✨Tip Number 3
Don’t just apply; follow up! After submitting your application through our website, drop a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends and technologies related to Proclaim. Being knowledgeable about the latest developments can give you an edge in discussions and show that you're genuinely interested in the role.
We think you need these skills to ace Proclaim Developer in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Proclaim Developer role. Highlight your experience with Proclaim, SQL, and any relevant automation projects you've worked on. We want to see how your skills align with our needs!
Show Your Passion: Let your enthusiasm for automation and system optimisation shine through in your application. Share examples of how you've improved processes in previous roles. We love candidates who are genuinely excited about what they do!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out. We appreciate clarity and want to quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Bond Turner
✨Know Your Proclaim Inside Out
Make sure you have a solid understanding of the Proclaim case management system. Brush up on its structure, workflows, and how to optimise them for efficiency. Being able to discuss specific features and your experience with them will show that you're not just familiar but truly knowledgeable.
✨Showcase Your Automation Passion
Prepare examples of how you've successfully automated processes in previous roles. Whether it's through SQL queries or integrating external systems, be ready to explain how your contributions improved efficiency and reduced manual effort. This will highlight your fit for a role focused on automation.
✨Communicate Clearly with Both Tech and Non-Tech Teams
Since you'll be collaborating with various teams, practice explaining technical concepts in simple terms. Think of scenarios where you had to bridge the gap between technical and non-technical stakeholders. This will demonstrate your strong communication skills, which are crucial for this position.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to Proclaim issues. Think of past challenges you've faced, how you approached them, and the outcomes. Showing that you can remain calm under pressure while delivering high-quality solutions will set you apart.