Clinical Negligence – Medical Records Assistant – Pagination Team

Clinical Negligence – Medical Records Assistant – Pagination Team

Location: Liverpool

Contract Type: Perm

Position Type: Full Time

Job Description

We are currently recruiting for a Clinical Negligence Medical Records Assistant to join our Pagination Team based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

As Clinical Negligence Medical Records Assistant, you will be responsible for requesting medical records, liaising with Trusts and GP surgeries, ensuring records are paginated correctly. You will be serving as a main point of contact for both the Legal teams and Healthcare providers.

If you have drive and determination, ambition, and are looking for a stimulating career, then we would love to hear from you.

Responsibilities to include:

• Request medical records and relevant documentation for specific cases from various organisations as directed.
• Ensure all medical records are processed and uploaded to the Case Management system in accordance with team SLAs.
• Review received records for completeness, requesting missing records and raising issues with the Legal Client Care Team when necessary.
• Archive and locate stored media, ensuring compliance with data handling policies.
• Verify records for accuracy and compliance with GDPR requirements.

About You:

• Experience within a similar role or Nursing / Medical experience is required.
• Experience using Proclaim or other software tools (e.g., Adobe, Microsoft).
• Excellent attention to detail.
• Excellent inter-personal skills and customer service skills.
• The ability to use a high degree of self-management and initiative to prioritise workloads.
• Previous experience of Proclaim would be advantageous.

Company Values:

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We succeed

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.

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