Care Home Manager in Hull

Key Responsibilities:

Operational Management:

Oversee the day-to-day running of the care home, ensuring a high standard of service and care is maintained.
Ensure compliance with all health and safety regulations, CQC standards (or equivalent), and other relevant legislation.
Manage the care home\’s budgets, including resource allocation, cost control, and financial reporting.
Maintain accurate records of resident care, staffing, and operational activities.

Staff Management:

Recruit, train, and manage a skilled team of care staff, including nurses, care assistants, and administrative staff.
Organize staff rotas to ensure adequate cover and continuity of care.
Promote staff development, providing regular performance reviews, training opportunities, and support for career progression.
Conduct regular staff meetings, ensuring clear communication and team engagement.

Resident Care:

Develop, implement, and review personalized care plans for all residents, ensuring their needs and preferences are respected.
Monitor and evaluate the quality of care provided, addressing any concerns or improvements required.
Establish strong relationships with residents and their families, offering emotional support and addressing any concerns promptly.
Ensure proper medication management and compliance with care protocols.

Compliance and Quality Control:

Ensure the care home meets all regulatory and statutory requirements, including CQC inspections (or equivalent).
Prepare for inspections and audits, and address any issues identified.
Regularly review and update policies and procedures to maintain the highest standards of care and operational efficiency.
Implement risk assessments and safeguard protocols for resident protection.

Budget and Resource Management:

Ensure efficient use of resources, including staffing, supplies, and equipment.
Develop and manage the care homes budget, ensuring financial targets are met.
Identify opportunities for cost savings and operational efficiencies.

Family and Community Relations:

Build strong relationships with families, offering regular updates on residents well-being and care.
Promote the care home within the local community to attract new residents and maintain a positive reputation.
Work with external agencies, such as social services and healthcare providers, to ensure holistic care for residents.
Skills and Qualifications:

Educational Requirements:

Relevant qualification in Health and Social Care (e.g., NVQ Level 5 in Leadership and Management, or equivalent).
Registered Nurse (RN) qualification preferred, but not essential.

Experience:

Proven experience in a managerial role within a care setting (at least 2-3 years).
Experience in care home management, or in a similar health and social care environment.
Strong understanding of care regulations, policies, and procedures.

Skills:

Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Organizational skills and ability to manage multiple tasks simultaneously.
Problem-solving skills and a proactive approach to care management.
Financial management skills, with experience in budget planning and resource management.
Personal Attributes:
Compassionate and empathetic toward the needs of the elderly and vulnerable.
Strong work ethic, with a commitment to delivering high-quality care.
Ability to work under pressure and handle sensitive situations with tact and professionalism.
Motivated to drive continuous improvement and innovation in care provision.
Benefits:
Competitive salary with performance-related incentives.
Comprehensive training and development opportunities.
Pension plan and paid holidays.
Staff well-being programs.
Opportunities for career progression within the organization.