Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage daily operations of a vibrant pottery café and ensure a fantastic customer experience.
- Company: A lively pottery café in Kingston with a focus on creativity and community.
- Benefits: Competitive pay, flexible hours, and a fun, artistic work environment.
- Why this job: Lead a passionate team and create memorable experiences for customers every day.
- Qualifications: Experience in managing a café or similar business and strong people skills.
- Other info: Join a creative space where your leadership can shine and grow.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a hands-on Manager to oversee the day-to-day running of a busy pottery café. This role focuses on operational execution, staff management, and customer experience. You will be responsible for ensuring the studio runs smoothly during opening hours, staff are supported and accountable, and customers have a well-organised, enjoyable visit. This is a practical, floor-based role suited to someone comfortable making decisions, managing people, and keeping operations running consistently.
Key Responsibilities
- Daily Operations
- Oversee the day-to-day running of the studio during opening hours
- Ensure smooth customer flow, bookings, and session turnover
- Resolve operational issues promptly and calmly
- Staff Management
- Create and manage staff rotas and shift coverage
- Lead and support front-of-house staff during service
- Address lateness, performance issues, and conduct fairly and consistently
- Support onboarding and training of new staff
- Customer Experience
- Ensure a welcoming, organised experience for all customers
- Handle customer questions, feedback, and complaints professionally
- Standards & Organisation
- Ensure procedures are followed consistently
- Maintain cleanliness, organisation, and presentation of the studio
- Monitor stock levels and flag ordering needs
- Maintain clear handovers and basic documentation
- Owner Support
- Escalate significant issues appropriately
- Reduce the need for owner involvement in day-to-day operations
What We’re Looking For
- Essential
- Previous experience managing a café, studio, or similar customer-facing business
- Confidence managing people and making day-to-day decisions
- Strong organisational skills and attention to detail
- Calm, professional approach in a busy environment
- Clear communication skills
- Desirable
- Experience with rotas, bookings, or scheduling systems
- Experience in hospitality or experience-based businesses
- Comfortable being hands-on and leading by example
Pottery Café Manager (Kingston) in Kingston upon Thames employer: Bonbon Pottery
Contact Detail:
Bonbon Pottery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pottery Café Manager (Kingston) in Kingston upon Thames
✨Tip Number 1
Get to know the café scene in Kingston! Visit local pottery cafés, chat with managers, and understand what makes them tick. This will give you insights into what customers love and what challenges they face.
✨Tip Number 2
Network like a pro! Attend local events or workshops related to pottery or café management. You never know who might be looking for someone just like you, and it’s a great way to get your name out there.
✨Tip Number 3
Show off your hands-on experience! When chatting with potential employers, share specific examples of how you've successfully managed staff and operations in busy environments. It’ll make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can bring their unique flair to our team. Plus, it’s the best way to ensure your application gets noticed!
We think you need these skills to ace Pottery Café Manager (Kingston) in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion for Pottery: Let us know why you're excited about managing a pottery café! Share your love for creativity and customer interaction in your application. We want to see your personality shine through!
Highlight Your Management Experience: Make sure to detail your previous experience in managing a café or similar environment. We’re looking for someone who can confidently lead a team, so share specific examples of how you've done this before.
Be Organised and Clear: Since this role is all about keeping things running smoothly, show us your organisational skills in your application. Use clear headings and bullet points to make it easy for us to read and understand your experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bonbon Pottery
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the pottery café's concept and operations. Visit the café if possible, observe how it runs, and think about how you would enhance the customer experience. This shows genuine interest and helps you answer questions more effectively.
✨Showcase Your People Skills
As a Pottery Café Manager, you'll be managing staff and ensuring a great customer experience. Prepare examples of how you've successfully led teams or resolved conflicts in the past. Highlight your ability to support and train new staff, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage daily operations, including scheduling and maintaining stock levels. Bring examples of how you've handled busy environments before, and explain your approach to keeping everything running smoothly while ensuring customer satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a customer complaint or managing staff lateness. Think through your responses ahead of time, focusing on your calm and professional approach. This will help you demonstrate your problem-solving skills and decision-making abilities.
