At a Glance
- Tasks: Manage client relationships and coordinate a team of tutors in the education sector.
- Company: Bonas MacFarlane, a leading educational consultancy with a vibrant team.
- Benefits: Flexible working, pension contribution, and a day off for your birthday.
- Other info: Dynamic role with opportunities to develop new services and organise events.
- Why this job: Grow your career quickly while making a real impact in education.
- Qualifications: Customer service experience, team player, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Bonas MacFarlane has been at the forefront of the educational sector for over 30 years, providing educational advice, consultancy and tuition to a wide network of clients. Our vibrant team works closely with one another to focus on their clients’ needs, ensuring that the best fit for the student is at the heart of their work.
The role will be within our Tuition Team, managing several different stakeholders, placing candidates in roles both in the UK and abroad, organising events and forums. We’re a small and hard-working company with several opportunities for a candidate to grow and take on responsibility quickly.
What does the role involve?
- As an Account Manager, you will develop as you learn more about the education industry and develop meaningful relationships with families.
- Within the first year, you will:
- Build client relationships.
- Manage our large team of tutors.
- Write a weekly report and analyse the monthly data to report on.
- Recruit and interview tutors.
- Software and administrative management.
- Develop a strong understanding of the UK independent sector.
- Be confident to meet and advise families.
- Interpret Educational Psychologist reports.
- Organise and manage events.
- Create and implement new services.
What are we looking for?
- Experience in a customer service role.
- A team player.
- Computer proficiency and full working knowledge of Excel and PowerPoint.
- Ability to handle multiple concurrent tasks.
- Ability to work well under time constraints and to meet deadlines.
- Excellent interpersonal, communication and presentation skills.
- Ambition and drive to succeed, we are looking to build a career for you.
- Good sense of humour.
- If you have a good understanding of the independent education sector or speak additional languages, this would be a benefit, but not essential.
Location: Battersea Power Station
Salary: based on experience
Contract: Full-Time
Flexible working: Tuesday-Thursday office, Monday and Friday WFH
Pension contribution
Birthday off
Please note we are unable to sponsor work visas – prospective applicants will need the right to work in the UK (Graduate Visa/UK Resident).
To apply
Please send a Covering Letter of no more than one A4 side and your CV to alerts@bonasmacfarlane.co.uk. Applications will be accepted until 30.05.2024; however, early applications are encouraged as interviews will be conducted on a rolling basis.
Account Manager | In-House employer: Bonas MacFarlane Education Ltd
Bonas MacFarlane is an exceptional employer, offering a dynamic work environment in the heart of Battersea Power Station. With a strong focus on employee growth and development, our team enjoys flexible working arrangements, a supportive culture, and the opportunity to take on significant responsibilities early in their careers. Join us to make a meaningful impact in the educational sector while building lasting relationships with families and clients.
Contact Details:
Bonas MacFarlane Education Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager | In-House
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Bonas MacFarlane and understand their approach to educational consultancy. Be ready to discuss how your skills align with their mission and how you can contribute to their vibrant team.
✨Tip Number 3
Show off your personality! During interviews, let your sense of humour shine through. They’re looking for someone who fits into their small, hard-working company culture, so be yourself and make a connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Bonas MacFarlane.
We think you need these skills to ace Account Manager | In-House
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your customer service experience and how it relates to the role of Account Manager. Keep it concise, engaging, and tailored to Bonas MacFarlane's values.
Showcase Your Skills:Don’t forget to mention your computer proficiency, especially with Excel and PowerPoint. We want to see how you can handle multiple tasks and meet deadlines, so give us examples from your past experiences!
Be Personable:We’re a small team that values good humour and strong relationships. Let your personality shine through in your application. Share a bit about yourself and why you’re passionate about the education sector!
Apply Early!:Remember, we’re conducting interviews on a rolling basis. The sooner you apply through our website, the better your chances are of landing that interview. Don’t wait until the last minute!
How to prepare for a job interview at Bonas MacFarlane Education Ltd
✨Know Your Stuff
Before the interview, dive deep into Bonas MacFarlane's mission and values. Understand their approach to education and how they support families. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As an Account Manager, you'll be dealing with various stakeholders. Prepare examples of how you've built relationships in previous roles. Highlight your communication skills and any experience you have in customer service to demonstrate your ability to connect with clients.
✨Be Data Savvy
Since the role involves analysing data and writing reports, brush up on your Excel skills. Be ready to discuss how you've used data to inform decisions or improve processes in past jobs. This will show that you're not just a people person but also comfortable with numbers.
✨Bring Your Ideas
Bonas MacFarlane is looking for someone who can create and implement new services. Think about innovative ideas you could bring to the table. Whether it's a new tutoring method or an event concept, being proactive will set you apart from other candidates.
