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- Tasks: Maintain and install assistive healthcare products in domestic settings.
- Company: Join a market leader in innovative healthcare solutions for disabled individuals.
- Benefits: Enjoy a competitive salary, fully expensed vehicle, daily lunch allowance, and great corporate perks.
- Why this job: Make a real difference in people's lives while working in a supportive and ethical environment.
- Qualifications: Experience in plumbing or field service engineering; customer service skills are essential.
- Other info: Ideal candidates are based near Slough or West London and have a compassionate approach.
The predicted salary is between 28000 - 42000 £ per year.
Job title: Field Service Engineer / Assistive Technology / Domestic Healthcare
Field Service Engineer / Assistive Toileting, Bathing, Showering solutions / Wet Rooms
Salary: Up to £35k Basic salary DOE + (PRP) profit related pay + fully expensed vehicle + daily lunch allowance + excellent corporate benefits
Location / Territory: Slough, M4 Corridor, West & South West London
Our client is a market leader in providing quality, innovative assistive healthcare products which create a better and more dignified life for people with disabilities and in turn working environment for those who help and assist them.
They manufacture toileting, bathing and showering solutions developed specifically for disabled people and provide advice, installation, commissioning and service and maintenance.
Due to planned expansion, they are now looking for an experienced Field Service Engineer to maintain these facilities which are mainly installed in domestic premises for either elderly or disabled clients.
You are ideally based in or around the West (Hayes, Southall, Brentford) or South West of London (Ealing, Richmond, Twickenham, Kingston upon Thames etc.) with good access to the M4 Corridor in order to cover this and the nearby surrounding areas.
It would be useful for the candidate to have direct industry experience of adaptive toilets, bathing and showers. However, should you be a competent Field Service Engineer / Field Maintenance Engineer with sound knowledge of Plumbing or have a Plumbing background and wish to pursue an extremely rewarding career out in the Field – this role would equally suit.
Excellent customer service skills, being clean & tidy and having an impeccable sympathetic manner, given the emotive environment, are an absolute must.
If you want to be part of this fantastic company and feel you have theattributes to forward your career with a market leading, ethical and quality focused organisation then please forward your CV for the attention ofYoenvan Velzen.
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Field Service Engineer / Assistive Technology / Domestic Healthcare employer: Bon Associates Ltd
Contact Detail:
Bon Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer / Assistive Technology / Domestic Healthcare
✨Tip Number 1
Familiarise yourself with the specific assistive technology products that the company offers. Understanding the features and benefits of their toileting, bathing, and showering solutions will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the healthcare and assistive technology sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals for the Field Service Engineer role.
✨Tip Number 3
Highlight any previous experience you have in customer service, especially in sensitive environments. Being able to showcase your ability to handle emotional situations with empathy will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your plumbing knowledge and how it relates to the installation and maintenance of assistive technology products. Even if you lack direct experience, demonstrating your technical skills and willingness to learn can make a strong impression.
We think you need these skills to ace Field Service Engineer / Assistive Technology / Domestic Healthcare
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly in assistive technology or domestic healthcare. Emphasise any plumbing background and customer service skills, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for assistive healthcare products. Mention specific experiences that demonstrate your ability to provide excellent customer service and your understanding of the needs of elderly or disabled clients.
Highlight Relevant Skills: In your application, clearly outline your technical skills related to installation and maintenance of assistive toilets, bathing, and showering solutions. If you have experience with similar products, be sure to mention it.
Showcase Soft Skills: Given the emotive nature of the work, highlight your soft skills such as empathy, communication, and problem-solving abilities. Provide examples of how you've successfully interacted with clients in sensitive situations.
How to prepare for a job interview at Bon Associates Ltd
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise, especially if you have experience with adaptive toilets, bathing, and showering solutions. Be prepared to discuss specific projects or challenges you've faced in the past and how you overcame them.
✨Demonstrate Empathy and Customer Service Skills
Given the sensitive nature of the role, it's crucial to convey your ability to connect with clients on a personal level. Share examples of how you've provided excellent customer service in previous positions, particularly in challenging situations.
✨Research the Company and Its Products
Familiarise yourself with the company's range of assistive healthcare products and their impact on clients' lives. This knowledge will not only impress the interviewers but also help you articulate how you can contribute to their mission.
✨Prepare Questions for the Interviewers
Have a list of thoughtful questions ready to ask during the interview. This shows your genuine interest in the role and the company, and it gives you a chance to assess if this is the right fit for you as well.