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- Tasks: Lead daily restaurant operations and ensure top-notch service for customers.
- Company: Join a vibrant restaurant team focused on excellence and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in the hospitality industry.
- Why this job: Be a key player in creating memorable dining experiences and leading a passionate team.
- Qualifications: Experience in hospitality and strong leadership skills are a must.
- Other info: Fast-paced environment with plenty of chances to develop your career.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Supervise daily restaurant operations to ensure smooth and efficient service
- Lead, train, and motivate service staff to maintain high service standards
- Handle customer enquiries, feedback, and complaints professionally
- Coordinate with kitchen and service teams to ensure timely food service
- Manage staff scheduling, attendance, and discipline
- Ensure compliance with food hygiene, safety, and company SOPs
- Monitor inventory, stock levels, and daily opening/closing procedures
- Assist management with sales performance and operational reporting
Restaurant Service & Operations Leader employer: BOMUL HOLDINGS PTE. LTD.
Contact Detail:
BOMUL HOLDINGS PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Service & Operations Leader
✨Tip Number 1
Get to know the restaurant scene in your area! Research local establishments and their service styles. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to share these experiences will demonstrate your capability to motivate and train staff effectively.
✨Tip Number 3
Brush up on your customer service skills! Prepare to discuss how you've handled customer feedback and complaints in the past. Showing that you can maintain high service standards under pressure is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Restaurant Service & Operations Leader
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for the restaurant industry. Share experiences where you've gone above and beyond to ensure customer satisfaction – it really helps us understand your commitment to high service standards.
Highlight Your Leadership Skills: As a potential leader in our team, we want to know how you’ve motivated and trained others in the past. Include specific examples of how you've led a team or improved service quality, as this will show us you're ready to take charge.
Be Detail-Oriented: Make sure to pay attention to the details in your application. From spelling and grammar to ensuring you address all parts of the job description, a polished application reflects your professionalism and commitment to excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at BOMUL HOLDINGS PTE. LTD.
✨Know the Restaurant Inside Out
Before your interview, make sure you research the restaurant thoroughly. Understand its menu, service style, and customer base. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Service & Operations Leader, you'll need to lead and motivate a team. Prepare examples of how you've successfully trained or managed staff in the past. Highlight your ability to handle conflicts and maintain high service standards.
✨Prepare for Customer Scenarios
Expect questions about handling customer feedback and complaints. Think of specific situations where you turned a negative experience into a positive one. This will showcase your problem-solving skills and customer service expertise.
✨Demonstrate Your Organisational Skills
Since you'll be managing schedules and inventory, be ready to discuss how you stay organised. Share any tools or methods you use to keep track of tasks and ensure smooth operations. This will reassure them that you can handle the responsibilities of the role.
