Guest Experience Lead in London

Guest Experience Lead in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and ensure smooth dining experiences in a vibrant restaurant.
  • Company: A trendy Korean wellness dining restaurant in Greater London.
  • Benefits: Competitive pay, flexible hours, and a fun work environment.
  • Why this job: Join us to create memorable dining experiences and connect with diverse guests.
  • Qualifications: Excellent communication skills and a passion for customer satisfaction.
  • Other info: Ideal for those looking to grow in the hospitality industry.

The predicted salary is between 30000 - 42000 £ per year.

A Korean wellness dining restaurant in Greater London is seeking a customer service professional to warmly welcome guests and ensure smooth dining experiences.

Responsibilities include:

  • Managing reservations
  • Processing orders
  • Maintaining a clean service area

Ideal candidates should have excellent communication skills and a passion for customer satisfaction. Experience in a similar setting is preferred. Join us to provide exceptional service and create memorable experiences for our diners.

Guest Experience Lead in London employer: BOMUL HOLDINGS PTE. LTD.

Join our vibrant Korean wellness dining restaurant in Greater London, where we prioritise exceptional guest experiences and foster a supportive work culture. We offer competitive benefits, opportunities for professional growth, and a chance to be part of a passionate team dedicated to creating memorable moments for our diners.
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Contact Detail:

BOMUL HOLDINGS PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead in London

✨Tip Number 1

Make sure to showcase your communication skills during interviews. We want to see how you interact with others, so practice warm greetings and engaging conversations. Remember, it's all about creating that welcoming vibe!

✨Tip Number 2

Research the restaurant's menu and values before your interview. We love candidates who show genuine interest in our dining experience. This will help you stand out and demonstrate your passion for customer satisfaction.

✨Tip Number 3

Prepare examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories! It shows us that you’re not just about doing the job, but about creating memorable experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining our team right from the start.

We think you need these skills to ace Guest Experience Lead in London

Customer Service
Communication Skills
Reservation Management
Order Processing
Attention to Detail
Cleanliness Standards
Problem-Solving Skills
Teamwork
Time Management
Passion for Customer Satisfaction

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional service. Share any experiences that highlight your passion for making guests feel welcome and valued.

Highlight Relevant Experience: If you've worked in a similar setting before, make sure to mention it! We want to see how your past roles have prepared you for the Guest Experience Lead position, so don’t hold back on those details.

Communicate Clearly: Excellent communication skills are key for this role. Ensure your application is well-structured and free of errors. This is your chance to show us how effectively you can convey your thoughts!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BOMUL HOLDINGS PTE. LTD.

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special dishes they offer. This will not only impress your interviewers but also show your genuine interest in the dining experience they provide.

✨Showcase Your Communication Skills

Prepare to demonstrate your excellent communication skills during the interview. Practice answering questions clearly and confidently, and think of examples where you've successfully resolved customer issues or enhanced their experience.

✨Emphasise Your Passion for Customer Satisfaction

Be ready to discuss why you love working in customer service. Share personal anecdotes that highlight your dedication to creating memorable experiences for guests, as this aligns perfectly with the restaurant's mission.

✨Dress the Part

Since this is a wellness dining restaurant, dress smartly and appropriately for the interview. A polished appearance shows that you respect the establishment and understand the importance of presentation in the hospitality industry.

Guest Experience Lead in London
BOMUL HOLDINGS PTE. LTD.
Location: London
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