Guest Experience Lead

Guest Experience Lead

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests and ensure smooth dining experiences in a vibrant restaurant.
  • Company: A trendy Korean wellness dining restaurant in Greater London.
  • Benefits: Competitive pay, flexible hours, and a fun work environment.
  • Why this job: Join us to create memorable dining experiences and connect with diverse guests.
  • Qualifications: Excellent communication skills and a passion for customer satisfaction.
  • Other info: Ideal for those looking to grow in the hospitality industry.

The predicted salary is between 28800 - 43200 £ per year.

A Korean wellness dining restaurant in Greater London is seeking a customer service professional to warmly welcome guests and ensure smooth dining experiences.

Responsibilities include:

  • Managing reservations
  • Processing orders
  • Maintaining a clean service area

Ideal candidates should have excellent communication skills and a passion for customer satisfaction. Experience in a similar setting is preferred. Join us to provide exceptional service and create memorable experiences for our diners.

Guest Experience Lead employer: BOMUL HOLDINGS PTE. LTD.

As a Guest Experience Lead at our Korean wellness dining restaurant in Greater London, you will be part of a vibrant team dedicated to delivering exceptional service and creating memorable dining experiences. We pride ourselves on fostering a supportive work culture that values employee growth, offering training opportunities and career advancement within the hospitality sector. Enjoy the unique advantage of working in a dynamic environment that celebrates culinary excellence and customer satisfaction.
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Contact Detail:

BOMUL HOLDINGS PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead

✨Tip Number 1

Make sure to showcase your communication skills during interviews. We want to see how you interact with others, so practice warm greetings and engaging conversations. Remember, it's all about creating that welcoming vibe!

✨Tip Number 2

Research the restaurant's menu and values before your interview. We love candidates who show genuine interest in our dining experience. This will help you stand out and demonstrate your passion for customer satisfaction.

✨Tip Number 3

Prepare examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories! It shows us you’re ready to create memorable experiences for our diners.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Guest Experience Lead

Customer Service
Communication Skills
Reservation Management
Order Processing
Attention to Detail
Cleanliness Standards
Problem-Solving Skills
Teamwork
Time Management
Passion for Customer Satisfaction

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional service. Share any experiences that highlight your passion for making guests feel welcome and valued.

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our need for a Guest Experience Lead.

Highlight Relevant Experience: If you've worked in a similar setting before, don’t hold back! Tell us about your previous roles and how they’ve prepared you for this position. We’re keen to see how your experience can contribute to our team.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at BOMUL HOLDINGS PTE. LTD.

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu and any special dishes they offer. This will not only show your enthusiasm for the role but also help you answer questions about food recommendations and dietary restrictions confidently.

✨Showcase Your Communication Skills

Prepare to demonstrate your excellent communication skills during the interview. Practice active listening and responding thoughtfully to questions, as this is crucial in a guest-facing role. Consider sharing examples of how you've effectively handled customer inquiries or complaints in the past.

✨Emphasise Your Passion for Customer Satisfaction

Be ready to discuss why you love providing exceptional service. Share specific instances where you went above and beyond to ensure a positive experience for guests. This will highlight your dedication to creating memorable dining experiences.

✨Dress the Part

Since this is a wellness dining restaurant, dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the establishment's values, making a great first impression on your potential employers.

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