Restaurant Food / Drinks Runner in Wokingham

Overview

Comparative pay and Accommodation can be provided

Bombay Story is a modern version of Indian Restaurant,
providing the highest quality Indian street and home-cooked food. Salads,
grills, and breads.

Bombay Story is Fulfilling, Colourful, Fun, Edgy,
Multicultural, Fast, Casual, Global influence, Young, Dynamic and Affordable.
we love the idea of people enjoying our dishes without thinking they have
sacrificed an ingredient or flavour in order to conform to the latest health
ad.

The Bombay Story team are passionate individuals with big personalities, but most importantly, they love service excellence delivered in our own unique, upbeat and vibrant style.

Food Runner’s primary responsibility is to assist
Bartenders and Waitstaff, and help busy waitpersons deliver orders to customers on time (that means literally running food orders from the kitchen to the customer’s table). Although it may seem simple, it’s an important job that ensures our restaurant’s efficient and smooth operation.

The Role

• ·
  Working as
  a team player on a daily basis, taking direction from the Manager and Supervisor
• ·
  Delivering
  food orders from the kitchen to customers’ tables rapidly and accurately
• ·
  Acting as
  the point of contact between Front of the House and Back of the House staff
• ·
  Communicating
  food orders to chefs, paying attention to priorities (e.g. food allergies)
• ·
  Setting up
  the front line with the small wares,
  plate ware and equipment needed to effectively serve all food items
• ·
  Keeping
  the station restocked, cleaning small, large trays and tray stands, reading
  order tickets and placing them onto the ticket minder
• ·
  Completing
  closing duties correctly at the end of each shift and assisting the Chef and other kitchen employees in keeping the kitchen clean and with closing duties
• ·
  Work in
  accordance with our Standard Operating Procedures and within the parameters of your training and the guidelines you are given
• o Welcome customers in a friendly, upbeat manner
• o Maintain shop front incl. stocking of fridges
• ·
  Work in an
  orderly and tidy manner at all times
• ·
  Following
  our stock rotation guidelines.
• ·
  Work
  safely with all equipment on site, and make sure the instructions are
  followed
• ·
  Maintain
  the highest of cleanliness standards for the premises and your own personal hygiene too.
• ·
  Our
  customers mean the world to us, and we expect all of our team to influence the way they feel, by conveying positive energy with a friendly and professional approach.

Skills & Competences

• ·
  Multitasking
  skills to ensure guests get their orders quickly
• ·
  Organisational
  skills to easily locate bar patrons and tables to fulfil orders
• ·
  Positive,
  Happy and Hard Working – Yes these are skills!
• ·
  An
  understanding of IT and POS (Point of sale systems)
• ·
  Excellent
  communication skills

Qualifications and Requirements of the position

• ·
  English as
  a first or second language (spoken, written and reading)
• ·
  Well
  groomed and presentable
• ·
  Discretion
  and Loyalty
• ·
  The
  ability to multi task
• ·
  Excellent
  timekeeping·
  Flexible
  working hours (incl. working on bank holidays)
• ·
  Necessary
  working permits

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