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- Tasks: Lead a vibrant team to deliver exceptional service and create memorable dining experiences.
- Company: Bombay Story, a modern Indian kitchen with a fun and multicultural vibe.
- Benefits: Dynamic work environment, opportunities for personal growth, and a chance to be part of a passionate team.
- Why this job: Join us to make an impact in a lively restaurant where your personality shines.
- Qualifications: 1-2 years experience in fast casual dining and a passion for food.
- Other info: Be part of a young, energetic team that values service excellence and creativity.
The predicted salary is between 24000 - 30000 £ per year.
Bombay Story is a modern version of a genuine Indian kitchen, based on the highest quality Indian street and home-cooked food. Our menu features salads, grills, and breads in a short, well-thought-out and versatile all-day offering.
We are fulfilling, colourful, fun, edgy, multicultural, fast, casual, globally influenced, young, dynamic, and affordable. We love the idea of people enjoying our dishes without sacrificing ingredients or flavour to conform to health fads.
The Bombay Story team consists of passionate individuals with big personalities who love delivering service excellence in a unique, upbeat, and vibrant style.
The Senior Waiter will assist the Restaurant Manager and supervise service in the restaurant, taking responsibility for service during shifts. Our customers mean the world to us, so we expect the supervisor to influence the team's behaviour to bring out their best.
Primary responsibilities include:
- Greeting customers and offering restaurant information
- Answering questions about menu offerings
- Processing food and drink orders
- Carrying food and drinks from the kitchen to tables
- Preparing bills and processing payments
Although it may seem simple, it’s an important job that ensures our restaurant’s efficient and smooth operation.
The Role:
- Ensure that service is performed professionally and as specified by the Restaurant Manager
- Provide excellent wait service to ensure customer satisfaction
- Take customer orders and deliver food and beverages
- Make menu recommendations and share additional information with patrons
- Be fully conversant with every dish served in the restaurant
- Communicate with other restaurant staff and departments
- Assist the Restaurant Manager in keeping team morale up through social and educational events
- Ensure Company Policy, Vision Statement, and Departmental Objectives are followed
- Assist with mise en place and monitor task completion
- Take responsibility for service in your area during shifts
- Assist in preparing training programmes, briefings, and SOPs
- Manage the team on a daily basis, especially on managers' days off and holidays
- Implement necessary training for the team and onboard new staff
- Maintain the highest standards in line with SOPs
- Manage and control all FOH inventories, including cleaning products and packaging
- Control staff administration, including rotas and holiday forms
- Manage 3rd party contractors and maintain sound records
- Hold daily meetings with your team for communication and motivation
- Continuously monitor and support the personal development of team members
- Manage maintenance of all equipment and contracts with 3rd parties
- Maintain cleanliness standards for the premises and team hygiene
- Adhere to HACCP procedures and ensure paperwork is up to date
Skills & Competences:
- Experience in the personality department is key
- A passion for the food industry
- 1-2 years previous experience in fast casual high street food brands is preferable
- Positive, happy, and hard-working attitude
- An understanding of IT and POS systems
F&B Senior Waiter in Maidenhead employer: BOMBAY STORY INDIAN KITCHEN & BAR
Contact Detail:
BOMBAY STORY INDIAN KITCHEN & BAR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Senior Waiter in Maidenhead
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat with the staff and get a feel for the atmosphere. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 2
Show off your personality! When you meet the team, let your unique character shine through. Remember, they’re looking for someone who fits into their fun and vibrant culture, so don’t be afraid to be yourself.
✨Tip Number 3
Brush up on your menu knowledge! Familiarise yourself with Indian cuisine and the specific dishes offered at Bombay Story. Being able to discuss the menu confidently will impress the hiring team and show your passion for food.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, don’t hesitate – hit that apply button!
We think you need these skills to ace F&B Senior Waiter in Maidenhead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We’re all about vibrant and fun vibes at Bombay Story, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Be Specific About Your Experience: Make sure to highlight any relevant experience you have in the food industry, especially in fast casual settings. We want to know how your past roles have prepared you for the Senior Waiter position, so give us the details!
Tailor Your Application: Take a moment to tailor your application to our restaurant’s style and values. Mention how you align with our commitment to service excellence and how you can contribute to keeping the morale of the team high.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at BOMBAY STORY INDIAN KITCHEN & BAR
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu at Bombay Story. Understand the ingredients and preparation methods of each dish so you can confidently answer questions and even make recommendations during the interview.
✨Show Your Personality
Bombay Story values big personalities, so don’t be afraid to let yours shine through! Share your passion for food and service, and give examples of how you've created a fun and vibrant atmosphere in previous roles.
✨Demonstrate Team Leadership Skills
As a Senior Waiter, you'll be expected to influence and motivate your team. Prepare examples of how you've successfully led a team or improved morale in past positions, as this will show you’re ready for the responsibilities of the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing a busy shift. Think through these scenarios beforehand and be ready to discuss your approach to maintaining service excellence.