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- Tasks: Lead performance management across Bombardier Aviation Services and drive operational excellence.
- Company: Join Bombardier, a leading name in aviation with a collaborative and innovative culture.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Why this job: Make a real impact on performance and safety in the aviation industry.
- Qualifications: Experience in performance management and strong analytical skills required.
- Other info: Dynamic role with opportunities for cross-functional collaboration and career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.
Position Summary
The BAS Performance Lead is the enterprise owner of performance management across all Bombardier Aviation Services (BAS) Service Centres. This role transforms strategy into measurable outcomes by designing, governing, and continuously improving the systems, standards, and routines that drive safety, quality, delivery, cost, and customer experience. Working closely with the Vice President of Service Centres, the BAS Performance Lead ensures that operational reality, strategic priorities, and performance transparency are tightly aligned across the global network.
What are your contributions to the team?
- Strategic Performance Leadership
- Own the end‑to‑end BAS performance management system, ensuring strategy is translated into clear KPIs and targets.
- Define and maintain the enterprise performance framework, including balanced scorecards, dashboards, and reporting standards.
- Lead network‑wide alignment on performance expectations, risk indicators, and continuous improvement priorities.
- Operational Excellence & Standardisation
- Implement and steward standardized operating system elements (daily management, problem‑solving, routines, and reviews) across BAS Service Centres.
- Govern the quality, discipline, and accuracy of performance reporting and variance explanations.
- Reduce performance variability between sites by embedding standard work and harmonized processes grounded in Bombardier Value Stream Maps (VSM).
- Performance Analytics & Executive Insight
- Build and maintain automated performance dashboards and scorecards visualizing operational, financial, safety, and quality performance.
- Prepare executive‑ready performance packs, insights, and communications for senior leadership and key stakeholders.
- Lead structured performance reviews with General Managers and the VP of Service Centres, ensuring data‑driven decisions and follow‑through.
How to thrive in this role?
You bring proven experience in performance management, operating system deployment, and governance. You are highly analytical, with a strong background in dashboards, automated reporting, and executive-level communication. You thrive in environments requiring strong cross‑functional collaboration, structured facilitation, and stakeholder management.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected characteristics to apply. Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.
Join us at https://bombardier.com/en/careers/career-opportunities
Your ideas move people.
BAS Performance Lead in Biggin Hill employer: Bombardier
Contact Detail:
Bombardier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BAS Performance Lead in Biggin Hill
✨Tip Number 1
Network like a pro! Reach out to current employees at Bombardier or in the aviation industry on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to performance management and operational excellence. We recommend using the STAR method to structure your answers – it’s all about showcasing your achievements!
✨Tip Number 3
Showcase your analytical skills! Bring examples of dashboards or reports you've created in the past to the interview. This will demonstrate your ability to translate data into actionable insights, which is key for the BAS Performance Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more opportunities that match your skills and interests there.
We think you need these skills to ace BAS Performance Lead in Biggin Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the BAS Performance Lead role. Highlight your experience in performance management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills match what we're looking for. Keep it concise but impactful – we love a good story!
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've used data to drive decisions in your previous roles. We’re keen to see your experience with dashboards and reporting!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Bombardier!
How to prepare for a job interview at Bombardier
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators relevant to the BAS Performance Lead role. Familiarise yourself with how these metrics are used in performance management and be ready to discuss how you would translate strategy into measurable outcomes.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical abilities, especially in building dashboards and automated reporting. Be ready to explain how you've used data to drive decisions in previous roles, as this will resonate well with the focus on performance analytics.
✨Emphasise Cross-Functional Collaboration
This role requires strong collaboration across various teams. Think of specific instances where you've successfully worked with different departments to achieve a common goal. Sharing these experiences will demonstrate your ability to thrive in a cross-functional environment.
✨Prepare for Executive Communication
Since you'll be preparing executive-ready performance packs, practice summarising complex information clearly and concisely. Consider how you would present performance insights to senior leadership, as effective communication is key in this role.