At a Glance
- Tasks: Assist in delivering an amazing guest experience across various resort departments.
- Company: Join Bolton Valley, a fun and inclusive resort with awesome perks.
- Benefits: Enjoy a FREE season pass, discounts on food, and access to multiple ski areas.
- Other info: Work in a dynamic environment with opportunities for growth and adventure.
- Why this job: Get hands-on experience while enjoying the great outdoors and meeting new people.
- Qualifications: High school diploma and a friendly attitude are all you need!
The predicted salary is between 17.5 - 19.5 £ per hour.
Work where the perks are as good as the powder — enjoy a FREE season pass for you, your spouse, and family, discounted lift tickets, employee deals on food and retail, access to the Indy Pass and reciprocal bike parks, opening the door to ski, ride and bike even more mountains all season long.
Department: Guest Experiences
Reports To: TRE Manager
Position Status: Seasonal Full/Part-Time
FLSA Status: Non-Exempt
Pay Range: $17.50-19.50/hour
Date: May 2026
Job Summary: The Total Resort Employee assists the Resort Manager and Director of Guest Experience in offering excellent guest experience from any and all front-facing departments.
Essential Functions:
- Fill in for any front-facing resort employee’s shift as needed.
- Manage all resort snow shoveling as needed.
- Assist or manage in Food & Beverage, Lodging, Guest Services, Ski & Ride program, Rental/Retail, Host program, Lift Ops, Downhill instruction, Summer Camp programming, and the Nordic Center during busy days and when needed.
- Operate point of sales systems in many different locations.
Note: All Bolton Valley employees are required to perform alternate functions from time to time, both within and outside of their assigned department, particularly during peak periods such as holiday weekends.
Customer Service Expectations: Customer contact is daily, must be helpful, friendly, courteous, and professional in accordance with Bolton's commitment to providing superior customer service.
Qualifications:
- High School diploma
- Current driver’s license
Required Knowledge And Skills: Knowledge of resort systems and experience in different resort departments to better help communication, staffing and other needs.
Physical And Mental Demands: Requires long periods of standing and walking while interacting with customers in person or over the phone. Some bending, twisting and lifting (up to 50 lbs.). Some tasks will be outdoors in a harsh winter environment. Some duties will be on snow tasks.
Work Environment: Work outside is performed in all weather conditions, including extreme cold, snow, wind and rain, on varied terrain surfaces.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. This is not an exhaustive list of all responsibilities, duties, and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EEO Statement: Bolton Valley is an Equal Opportunity Employer committed to creating a diverse environment for its staff and guests alike. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
TOTAL RESORT EMPLOYEE in Bolton employer: Bolton Valley
Bolton Valley is an exceptional employer that offers a vibrant work culture where employees can enjoy the stunning outdoors while providing top-notch guest experiences. With benefits like a FREE season pass for you and your family, discounted lift tickets, and access to various recreational activities, employees are encouraged to embrace the mountain lifestyle. The company prioritises employee growth through diverse roles across departments, ensuring a rewarding and dynamic seasonal experience.
StudySmarter Expert Advice🤫
We think this is how you could land TOTAL RESORT EMPLOYEE in Bolton
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Bolton Valley are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace TOTAL RESORT EMPLOYEE in Bolton
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Bolton Valley.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Bolton Valley. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Bolton Valley
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
