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- Tasks: Join our IT team to provide 2nd Line support and innovate patient care technology.
- Company: Bolton NHS Foundation Trust is dedicated to delivering exceptional healthcare through teamwork.
- Benefits: Enjoy a structured career path, exposure to advanced tech, and a supportive work environment.
- Why this job: Be at the forefront of IT innovation in the NHS, impacting real patient care.
- Qualifications: Strong technical skills in Citrix Desktops and Microsoft Technologies; great communication is key.
- Other info: Disability Confident employer offering interviews to qualified applicants with disabilities.
The predicted salary is between 28800 - 43200 £ per year.
Here at Bolton NHS Foundation Trust our non-clinical and clinical teams work hand-in-hand to ensure the best care for the people of Bolton. This includes our dedicated in-house IT team, and we have an opportunity for someone, with the right technical skills, and a real passion for innovation and brilliant customer service, to join that team as IT Systems Engineer.
In this role you will have the opportunity to be at the forefront of IT innovation within the NHS. You will be joining a well-established team delivering 2nd Line support and technical advancement to clinicians, directly impacting patient care. A good example of innovation already delivered by the team would be the ‘follow me’ desktops that allow clinicians to tap and move their desktops between home and wards and this will be improved and built upon with exciting future projects.
Based at the Royal Bolton Hospital site, you will help provide technical support services to 7,500 users over 25 sites, ensuring that those services are efficient and responsive to the needs of the Trust. This is a busy service giving you exposure to a wide range of technical infrastructure and advanced technologies; building on that exposure we will ensure that the role provides you with a comprehensive and structured career path and development plan.
To be responsible for all aspects of system administration and IT support services with a strong emphasis on Citrix Desktops and Microsoft Technologies ensuring that the services are efficient and responsive to the needs of the Trust. To provide an efficient technical and systems support function to users of departmental systems.
The technical requirements for the role are outlined in the attached Job Description and Person Specification and we would ask you to consider these before applying for the role. As importantly you will be a great communicator and team player; and someone who fits in really well with our established team who are seen as subject experts providing a helpful and friendly service., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Desktop Technician | Bolton NHS Foundation Trust employer: Bolton NHS Foundation Trust
Contact Detail:
Bolton NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Technician | Bolton NHS Foundation Trust
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, especially Citrix Desktops and Microsoft Technologies. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills during the interview process. Since this role emphasizes providing a helpful and friendly service, be prepared to discuss examples of how you've successfully supported users in previous positions.
✨Tip Number 3
Research Bolton NHS Foundation Trust and its IT initiatives, particularly any recent innovations. Being knowledgeable about their projects, like the 'follow me' desktops, will demonstrate your genuine interest in the role and the organization.
✨Tip Number 4
Prepare to discuss your teamwork experiences. This position requires a great communicator and team player, so think of instances where you've collaborated effectively with others to achieve a common goal.
We think you need these skills to ace Desktop Technician | Bolton NHS Foundation Trust
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and person specification. Highlight the key technical skills required, such as experience with Citrix Desktops and Microsoft Technologies, and think about how your background aligns with these requirements.
Tailor Your CV: Customize your CV to emphasize relevant experience and skills that match the job description. Include specific examples of your previous work in IT support, particularly any roles where you provided 2nd Line support or worked on innovative projects.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT innovation and customer service. Mention your ability to communicate effectively and work as part of a team, as these are crucial for the role at Bolton NHS Foundation Trust.
Highlight Your Communication Skills: In both your CV and cover letter, provide examples of how you've successfully communicated technical information to non-technical users. This will demonstrate your ability to fit into the established team and provide a helpful service.
How to prepare for a job interview at Bolton NHS Foundation Trust
✨Show Your Technical Skills
Be prepared to discuss your experience with Citrix Desktops and Microsoft Technologies. Highlight specific projects or challenges you've faced and how you overcame them, as this will demonstrate your technical proficiency.
✨Emphasize Customer Service
Since the role involves providing support to clinicians, it's crucial to showcase your customer service skills. Share examples of how you've effectively communicated with users and resolved their issues in a timely manner.
✨Demonstrate Team Collaboration
The team at Bolton NHS Foundation Trust values collaboration. Be ready to discuss how you've worked in teams before, particularly in high-pressure environments, and how you contribute to a positive team dynamic.
✨Express Your Passion for Innovation
Talk about your enthusiasm for IT innovation and how you stay updated with the latest technologies. Mention any ideas you have for improving existing systems or processes, as this aligns with the Trust's focus on advancement.
