Clerical Officer | Bolton NHS Foundation Trust

To provide and maintain an efficient administration service within Adult & Paediatric Audiology services.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.ukwebsite Skilled Worker visa: Overview -GOV.UK(www.gov.uk)

• Provide administrative support to the operational support manager, which will include duties such as printing clinical correspondence, photocopying, filing, recording of specific data and other duties as appropriate to the grade.

• Receive incoming telephone calls and deal with queries, take messages or direct as appropriate.

• Answer any queries that patients may have and/or direct to the appropriate person.

• Maintain and update information held on LE2.2 / Auditcase in a timely manner.

• File patient documentation in the appropriate section of the patient case notes.

• Deal efficiently with requests for case notes from staff and track to the relevant location using LE2.2.

• Update and amend patient details, when necessary, creating replacement front sheets and labels using LE2.2 Patient Admin system.

• To support and enhance the continual quality initiative ensuring a ‘quality first’ approach to all aspects of work.

• Opening and distribution of mail to relevant personnel.

• To be familiar with and adhere to the Health and Safety Policy and other Trust policies and procedures.

• Assist with any other general office duties as required.

• Cover reception as required.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve and where staff are valued.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.