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- Tasks: Be the friendly face of Bolton Hospice, welcoming patients and visitors with care.
- Company: Bolton Hospice, dedicated to providing compassionate support for terminally ill patients and their families.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference in people's lives.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Join a rewarding role where your kindness and organisation skills truly matter.
- Qualifications: Experience as a receptionist, strong communication skills, and a caring attitude.
The predicted salary is between 14677 - 14677 £ per year.
Our team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, but we also consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.
We are currently seeking to recruit an enthusiastic and professional Receptionist to work within Bolton Hospice to be the first point of contact for our patients and visitors. This will be a rewarding opportunity for an experienced receptionist to be part of our team.
Salary: £14,677 per annum (WTE £24,463) 22.5 hours over 3 days per week (Mon – Wed 8:30am – 4:30pm)
The Role: This is a vital role as the post holder will be the first point of contact for all patients and visitors to the hospice. You will be expected to maintain effective and professional telephone communications at all times, managing the central switchboard, and taking and distributing messages in an accurate and timely manner. This is a busy role which will include greeting and providing information to visitors on arrival, accepting and recording donations brought into the hospice, and liaising with nursing staff to ensure effective management of visiting procedures.
What you need: You must be a highly organised and experienced receptionist with the ability to manage your time and prioritise your own workload effectively. We are looking for someone with well-developed interpersonal skills, with the ability to communicate effectively and sensitively with colleagues, as well as distressed patients and their families. You must have strong IT skills and be able to work appropriately with confidential and sensitive information. Experience of working in a clinical environment and/or an understanding of electronic record systems would be beneficial.
Closing Date for Applications: Sunday 22nd March 2026
Interviews: to be held week commencing 6th April 2026
For an informal discussion about the role and working for Bolton Hospice, please email a request to recruitment@boltonhospice.org and a member of the team will be in touch. Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.
Receptionist employer: Bolton Hospice
Contact Detail:
Bolton Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you research Bolton Hospice and understand their mission. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about the work they do. This will help you stand out!
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so it’s crucial to come across as friendly and professional. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Share specific examples of how you’ve managed busy workloads or dealt with sensitive information in the past. This will show them you’re the right fit for this vital role.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Bolton Hospice team. Good luck!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about being the first point of contact at Bolton Hospice and how you can contribute to our caring environment.
Tailor Your CV: Make sure your CV highlights your relevant experience as a receptionist. We’re looking for someone organised and skilled in communication, so emphasise those interpersonal skills and any experience in a clinical setting if you have it!
Be Professional Yet Approachable: In your cover letter, strike a balance between professionalism and warmth. We need someone who can handle sensitive situations with care, so show us how you can be both professional and approachable in your writing.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity at Bolton Hospice.
How to prepare for a job interview at Bolton Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Bolton Hospice. Familiarise yourself with their mission and values, especially how they support patients and families. This will help you demonstrate your genuine interest in the role and align your answers with their ethos.
✨Showcase Your Interpersonal Skills
As the first point of contact, your ability to communicate effectively is crucial. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided excellent customer service. This will show that you can manage interactions with both patients and visitors with empathy and professionalism.
✨Demonstrate Organisational Skills
Being organised is key for this role. Think of specific instances where you've managed multiple tasks or prioritised effectively under pressure. You might even want to bring a simple example of how you keep track of your workload, as this will highlight your ability to stay on top of things in a busy environment.
✨Prepare for Technical Questions
Since strong IT skills are essential, be ready to discuss your experience with electronic record systems or any relevant software. Brush up on common tools used in clinical settings and be prepared to explain how you've used technology to improve efficiency in your previous roles.