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- Tasks: Lead the vibrant Little Lever retail store, managing sales and supporting volunteers.
- Company: Bolton Hospice, a respected charity providing compassionate care for those in need.
- Benefits: Generous annual leave, pension scheme, life assurance, and excellent training opportunities.
- Why this job: Make a real difference in your community while working in a fun and rewarding environment.
- Qualifications: Retail experience, strong communication skills, and a passion for charity work.
- Other info: Join a friendly team dedicated to improving lives and raising awareness.
The predicted salary is between 30000 - 42000 £ per year.
For over 30 years Bolton Hospice has been offering free expert care and support to local people facing terminal or life-limiting illness and their families both within the Hospice and at home. Our organisation is loved and respected across Bolton and beyond but wouldn’t exist without the hard work and commitment of our staff and volunteers and the support of the local community.
As a charity, fundraising plays a pivotal role within our organisation. Our retail stores are responsible for raising both revenue and awareness within the community. We have an ambitious plan to both increase revenue in our stores, increase awareness of the Hospice in our community, improve the way we work and create a fun and rewarding place to work and volunteer.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. So, if you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.
Full Time 37.5 hrs over 6-day week including weekends & bank holidays on a rota basis.
The role:
- You’ll be responsible for the management of our brand-new Little Lever retail store in Bolton.
- You’ll lead the day-to-day operation of the store including sales, visual merchandising, management and development of volunteers, managing donations and pricing/stock replenishment.
- You’ll also work closely with the Management team on the strategic direction of the store.
- Volunteers play a crucial role in our shops, so you’ll be comfortable managing, training and supporting a group of amazing individuals.
What you need:
- Alongside retail experience you will need to have excellent communication, customer service and interpersonal skills.
- You need to be a team player, working closely with other Shop Managers and the support team.
- An appreciation and understanding of charity retail is important.
- You will be comfortable working to targets and excited about the opportunity to meet them.
- Experience of charity retail, including retail gift aid, would be an advantage but is not essential.
- You will need to be passionate about our cause and demonstrate a strong commitment to the hospice's values of compassion, respect, professionalism, excellence, inclusivity and collaboration.
Why Bolton Hospice?
You will be working within a friendly and committed team, based within our charity shops and the main Hospice site. You’ll be supported to develop and implement your own ideas to make a positive impact on income and customer experience. We offer our employees attractive benefits packages, including generous annual leave (starting at 35 days a year including Bank Holidays, pro rata for part time), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan, access to NHS blue light card, and excellent training opportunities.
For an informal discussion about the role and working for Bolton Hospice, please email a request to recruitment@boltonhospice.org and a member of the team will be in touch.
Closing Date for Applications: Sunday, 27th July 2025
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.
Shop Manager - Little Lever in London employer: Bolton Hospice
Contact Detail:
Bolton Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager - Little Lever in London
✨Tip Number 1
Get to know the organisation! Research Bolton Hospice and its values. When you understand what they stand for, you can tailor your approach and show how your passion aligns with their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management and charity work. Think about specific examples from your past that demonstrate your skills and commitment to the cause.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bolton Hospice team!
We think you need these skills to ace Shop Manager - Little Lever in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospice's cause shine through. We want to see how much you care about making a difference in the lives of those facing life-limiting illnesses.
Tailor Your Experience: Make sure to highlight your relevant retail experience and any work with volunteers. We’re looking for hands-on individuals, so share examples that showcase your leadership and teamwork skills.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Bolton Hospice
✨Know Your Cause
Before the interview, take some time to understand Bolton Hospice's mission and values. Familiarise yourself with their work in the community and how your role as a Shop Manager can contribute to their goals. This will show your genuine passion for the cause and help you connect with the interviewers.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've successfully managed a team, improved sales, or enhanced customer service. This will demonstrate your capability to lead the new Little Lever store effectively.
✨Emphasise Teamwork and Volunteer Management
Since managing volunteers is a key part of the role, prepare to talk about your experience working with diverse teams. Share examples of how you've trained, motivated, and supported volunteers in the past, showcasing your interpersonal skills and ability to foster a positive environment.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the store's vision, the team dynamics, and how success is measured. This not only shows your interest in the role but also helps you assess if it's the right fit for you.
