Receptionist in Bolton

Receptionist in Bolton

Bolton Full-Time 14677 - 14677 £ / year (est.) No home office possible
Bolton Hospice

At a Glance

  • Tasks: Be the friendly face of Bolton Hospice, welcoming patients and visitors with care.
  • Company: Bolton Hospice, dedicated to providing compassionate support for terminally ill patients and their families.
  • Benefits: Competitive salary, part-time hours, and a rewarding work environment.
  • Why this job: Make a real difference in people's lives while gaining valuable experience in a healthcare setting.
  • Qualifications: Organised, experienced receptionist with strong communication and IT skills.
  • Other info: Join a supportive team and contribute to a meaningful cause.

The predicted salary is between 14677 - 14677 £ per year.

Our team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, but we also consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.

We are currently seeking to recruit an enthusiastic and professional Receptionist to work within Bolton Hospice to be the first point of contact for our patients and visitors. This will be a rewarding opportunity for an experienced receptionist to be part of our team.

Salary: £14,677 per annum (WTE £24,463)
Hours: 22.5 hours over 3 days per week (Mon – Wed 8:30am – 4:30pm)

The Role: This is a vital role as the post holder will be the first point of contact for all patients and visitors to the hospice. You will be expected to maintain effective and professional telephone communications at all times, managing the central switchboard, and taking and distributing messages in an accurate and timely manner. This is a busy role which will include greeting and providing information to visitors on arrival, accepting and recording donations brought into the hospice, and liaising with nursing staff to ensure effective management of visiting procedures.

What you need: You must be a highly organised and experienced receptionist with the ability to manage your time and prioritise your own workload effectively. We are looking for someone with well-developed interpersonal skills, with the ability to communicate effectively and sensitively with colleagues, as well as distressed patients and their families. You must have strong IT skills and be able to work appropriately with confidential and sensitive information. Experience of working in a clinical environment and/or an understanding of electronic record systems would be beneficial.

Closing Date for Applications: Sunday 22nd March 2026
Interviews: to be held week commencing 6th April 2026

For an informal discussion about the role and working for Bolton Hospice, please email a request to recruitment@boltonhospice.org and a member of the team will be in touch.

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.

Receptionist in Bolton employer: Bolton Hospice

Bolton Hospice is an exceptional employer, offering a supportive and compassionate work environment where staff are valued for their contributions to patient care. With a focus on employee growth and development, we provide opportunities for training and advancement within the healthcare sector, all while fostering a culture of teamwork and respect. Working in Bolton, you will be part of a dedicated team that makes a meaningful difference in the lives of patients and their families during challenging times.
Bolton Hospice

Contact Detail:

Bolton Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist in Bolton

✨Tip Number 1

Make sure you research Bolton Hospice and understand their mission. When you walk in for your interview, show that you’re not just another candidate but someone who genuinely cares about the work they do. This will help you stand out!

✨Tip Number 2

Practice your communication skills! As a receptionist, you'll be the first point of contact, so it’s crucial to convey warmth and professionalism. Try role-playing with a friend to get comfortable with common scenarios you might face.

✨Tip Number 3

Don’t forget to prepare some questions for your interview. Asking about team dynamics or how they support staff can show your interest in being part of their community. Plus, it gives you a chance to see if it’s the right fit for you!

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find more tips and resources there to help you nail that interview!

We think you need these skills to ace Receptionist in Bolton

Organisational Skills
Interpersonal Skills
Effective Communication
Time Management
IT Skills
Confidentiality Management
Experience in a Clinical Environment
Understanding of Electronic Record Systems
Telephone Communication
Visitor Management
Message Distribution
Donation Recording

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about being the first point of contact at Bolton Hospice and how you can contribute to our caring environment.

Tailor Your CV: Make sure your CV highlights your relevant experience as a receptionist. We’re looking for someone organised and skilled in communication, so emphasise those interpersonal skills and any experience in a clinical setting!

Be Professional Yet Approachable: Your written application should reflect the balance of professionalism and warmth we value at Bolton Hospice. Use a friendly tone while maintaining a level of professionalism that shows you understand the sensitive nature of the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Bolton Hospice

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at Bolton Hospice. Familiarise yourself with their mission and values, especially how they support patients and families. This will help you demonstrate your genuine interest in the role and align your answers with their ethos.

✨Showcase Your Interpersonal Skills

As the first point of contact, your ability to communicate effectively is crucial. Prepare examples from your past experiences where you've successfully handled sensitive situations or provided excellent customer service. This will highlight your interpersonal skills and show that you can manage interactions with both patients and colleagues with empathy.

✨Demonstrate Organisational Skills

Being organised is key for a receptionist. Think of specific instances where you’ve managed multiple tasks or prioritised effectively under pressure. You might even want to bring a small portfolio showcasing your organisational methods or tools you use to stay on top of your workload.

✨Prepare for Technical Questions

Since strong IT skills are essential, be ready to discuss your experience with electronic record systems or any relevant software. Brush up on common technical questions related to data management and confidentiality, as this will show you’re prepared to handle sensitive information appropriately.

Receptionist in Bolton
Bolton Hospice
Location: Bolton

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