At a Glance
- Tasks: Support day-to-day management of a charity furniture store and warehouse.
- Company: Bolton Hospice, dedicated to making a difference in the community.
- Benefits: Competitive salary, hands-on experience, and the chance to make an impact.
- Other info: Flexible weekend shifts and opportunities for personal growth in a supportive environment.
- Why this job: Join a passionate team and help drive sales while supporting a great cause.
- Qualifications: Retail experience, strong customer service skills, and team leadership abilities.
The predicted salary is between 14677 - 20445 £ per year.
To maximise income for Bolton Hospice by supporting the effective day-to-day management of the Furniture Plus store, warehouse, and furniture collection service to deliver excellent customer service and ensure safe, compliant retail operations.
We are seeking an organised and commercially focused Assistant Manager to support the day-to-day running of the Furniture Plus store and warehouse at Bolton Hospice. You will help drive sales and profitability, oversee safe and efficient stock management, and lead volunteers and collections operatives to deliver an outstanding supporter experience.
This is a hands-on role combining retail performance, warehouse operations and team leadership, with a strong focus on compliance, customer service and living the values of the hospice.
What you need:
- Retail experience
- Excellent customer service skills
- Confidence working with members of the public and volunteers from all backgrounds
- Strong organisational and communication skills
- Ability to prioritise tasks, meet deadlines and work under pressure
- Computer literate (Microsoft Office, email and internet)
- Comfortable undertaking manual handling duties within a warehouse/stockroom environment
- Experience of working with or recruiting volunteers
- Achieving financial targets
- Knowledge of Health & Safety and Gift Aid processes would be advantageous
- A team-focused approach
- Flexibility to work weekends on a rota
- A genuine commitment to the values of Bolton Hospice
Closing Date for Applications: Sunday 22nd March 2026
Interviews will be scheduled for Wednesday 1st April 2026.
This vacancy may close early if sufficient applications are received.
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone.
Any offer of employment for this post will be subject to a satisfactory DBS check.
Bolton Hospice has a No Smoking Policy.
Furniture Plus Assistant Manager in Bolton employer: Bolton Hospice
Bolton Hospice is an exceptional employer, offering a compassionate work environment where you can make a meaningful impact on the lives of local patients and families. With generous benefits such as 35 days of annual leave and enhanced maternity packages, alongside robust training opportunities for professional growth, you'll find a supportive culture that values your contributions and encourages your development.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Plus Assistant Manager in Bolton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Bolton Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Bolton Hospice!
We think you need these skills to ace Furniture Plus Assistant Manager in Bolton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Bolton Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Bolton Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Bolton Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Bolton Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
