Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Information Governance team and manage enquiries from the public and organisations.
- Company: Bolton Council, dedicated to improving community outcomes and experiences.
- Benefits: Competitive salary, flexible working, generous leave, and exclusive employee discounts.
- Why this job: Join a passionate team making a real difference in the Bolton community.
- Qualifications: Strong customer service skills and ability to manage workloads independently.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 22000 - 29000 £ per year.
Grade: D scp 6 £25,989 to scp 11 £28,142
Contract: Permanent
Unfortunately, we are unable to offer sponsorship for this role.
The Role
Bolton Council is seeking an enthusiastic Information Governance Assistant to join our small team of Information Governance practitioners. You will provide administrative support to the Information Governance team by acting as the first point of contact for enquiries into the department, including from the public and other organisations. The role includes inputting and circulating requests for information from the public, press and other external organisations. You will maintain accurate and effective case management systems, prepare and run reports on the progress of matters and organise external and internal meetings.
Qualifications
- Excellent customer service skills and experience of communicating with the public are essential.
- You will have good organisational skills and be able to work with minimal supervision and prioritise your workload accordingly.
- Familiarity with or the ability to learn case management systems is essential.
- You must possess good organisational and inter‑personal skills, with the ability to work on your own initiative and as part of a small team.
About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
Please see greater.jobs for further information before you apply.
Information Governance Assistant NEW Bolton Council Posted yesterday Bolton £25,989 to £28,142 [...] employer: Bolton Gin Company
Contact Detail:
Bolton Gin Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Governance Assistant NEW Bolton Council Posted yesterday Bolton £25,989 to £28,142 [...]
✨Tip Number 1
Get to know the company! Research Bolton Council and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves interacting with the public, make sure you can articulate your thoughts clearly and confidently. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and even give you tips on how to stand out during the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity. Don’t forget to follow the instructions carefully to maximise your chances!
We think you need these skills to ace Information Governance Assistant NEW Bolton Council Posted yesterday Bolton £25,989 to £28,142 [...]
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in an Information Governance Assistant and tailor your responses to highlight how your skills match our needs.
Show Off Your Customer Service Skills: Since excellent customer service is key for this role, don’t hold back! Use your application to showcase any relevant experience you have in dealing with the public or managing enquiries. We want to see how you can bring that enthusiasm to our team!
Keep It Personal: We want to hear from you directly, so make sure you complete your application yourself. While AI tools can be helpful, relying too much on them might hurt your chances. If you do use AI for assistance, just let us know why in your application.
Upload Your CV: Don’t forget to attach your CV when you submit your application! It’s a great way for us to get a fuller picture of your background and experience. Make sure it’s up-to-date and highlights your relevant skills and achievements.
How to prepare for a job interview at Bolton Gin Company
✨Know Your Stuff
Before the interview, make sure you understand the role of an Information Governance Assistant. Familiarise yourself with the key responsibilities mentioned in the job description, like handling enquiries and managing case systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since excellent customer service skills are essential for this role, prepare examples from your past experiences where you've successfully communicated with the public or resolved issues. Be ready to discuss how you prioritise tasks and manage your workload effectively, as these are crucial for the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the council's future plans. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values. Plus, it’s a great way to demonstrate your interest in contributing to Bolton’s community.
✨Be Yourself
Bolton Council values human talent, so let your personality shine through during the interview. Share your passion for improving outcomes for the community and how you can contribute to their goals. Authenticity can set you apart from other candidates, so don’t be afraid to express your genuine interest in the role.
