Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families in crisis with practical guidance and structured interventions.
- Company: Compassionate organisation dedicated to making a difference in the community.
- Benefits: Generous annual leave, birthday off, hybrid working, and wellness support.
- Why this job: Make a real impact by helping families navigate challenging situations.
- Qualifications: Experience with complex needs, strong communication, and organisational skills.
- Other info: Flexible work-life balance and opportunities for personal growth.
The predicted salary is between 32767 - 36197 £ per year.
Location: Bolton
Salary: £32,767 - £36,197 (Grade 4)
Contract Type: Fixed Term Contract (5 months)
Benefits: Generous annual leave, birthday day off and much more
Join our team as an Intervention Officer. We are looking for someone who is compassionate, organised and committed to helping families who are experiencing challenging or complex situations. In this role, you will support families who may be at risk of homelessness by offering practical guidance, structured interventions and consistent, person-centred support.
You will work directly with families to understand their needs, build clear support plans and coordinate with partner organisations to ensure help is timely and effective. If you enjoy supporting people, building positive relationships and making a real impact in your community, we would be happy to hear from you.
Key Responsibilities
- Carry out structured assessments to understand each family's individual needs and risks.
- Create and deliver clear, achievable support plans that help families stay safe and secure.
- Maintain regular contact with families and identify issues early, offering practical solutions or referrals where needed.
- Work alongside partner agencies and attend multi-agency meetings to ensure support is coordinated and consistent.
- Keep accurate and up-to-date records of contact, actions and outcomes.
- Identify and report safeguarding concerns or tenancy-related issues so the right action can be taken quickly.
- Support families experiencing challenges such as anti-social behaviour, domestic abuse, mental health issues, substance misuse or debt.
- Promote equality, diversity and inclusion in all aspects of your work.
- Follow health and safety procedures and report any concerns to support a safe working environment.
What you'll need to succeed
- Experience working with families or individuals with complex needs.
- Confidence in assessing risk and developing clear, effective support plans.
- Strong communication skills, with the ability to listen sensitively and communicate clearly.
- The ability to stay organised, prioritise tasks and manage a busy caseload.
- A practical, solution-focused approach to challenges.
- Confidence using digital tools such as phones, laptops, tablets and online systems.
- An understanding of safeguarding responsibilities and when to escalate concerns.
- A commitment to equality, diversity and inclusion.
- A full, valid driving licence and access to a vehicle for work purposes.
- A positive approach aligned to our values: Good intentions, Good communication, Good listeners and Good together.
What we offer
- Hybrid working & flexibility supporting work-life balance.
- Generous annual leave starting at 27 days, rising to 32 days after 5 years.
- Birthday day off - take your birthday as paid leave.
- Buy or sell annual leave - flexible options to suit your lifestyle.
- Local bank holiday - extra day off around New Year.
- Enhanced maternity, paternity & adoption pay.
- Free on-site parking at key office locations.
- Employee Assistance Programme - emotional wellbeing support for you and your family.
- Cycle to Work & Car Leasing Schemes - save on tax and NI.
- Pension schemes with life insurance cover.
- Perkbox - an employee engagement platform with perks, benefits, rewards, wellbeing resources, discounts, freebies and more.
- Healthcare cash plan - claim back costs for dental, optical, physio & more.
- Lifestyle discounts - cashback and savings at major retailers.
- Learning & development opportunities - grow your career.
- Volunteer days - up to 5 paid days to give back.
Intervention Officer in Bolton employer: Bolton At Home
Contact Detail:
Bolton At Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intervention Officer in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role of an Intervention Officer. Think about how you would handle specific situations and be ready to share your experiences that showcase your skills.
✨Tip Number 3
Show your passion for helping families during interviews. Share stories that highlight your compassion and commitment to making a difference. This will resonate with employers looking for someone who truly cares about their work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Intervention Officer in Bolton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Intervention Officer role. Highlight your experience with families and complex needs, and show us how your skills align with our values. We want to see how you can make a real impact!
Showcase Your Communication Skills: Since strong communication is key in this role, give examples of how you've effectively listened and communicated in past experiences. We love seeing candidates who can connect with people and build positive relationships.
Be Organised and Clear: When writing your application, keep it structured and easy to read. Use bullet points where necessary and ensure your key achievements stand out. We appreciate clarity and organisation, just like you'll need in the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bolton At Home
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Intervention Officer. Familiarise yourself with the key tasks like carrying out structured assessments and creating support plans. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Compassion
Since this role involves working with families in challenging situations, it's crucial to convey your compassionate side. Prepare examples from your past experiences where you've supported individuals or families, highlighting your ability to listen sensitively and provide practical solutions.
✨Be Organised and Ready
As an Intervention Officer, you'll need to manage a busy caseload. During the interview, share how you stay organised and prioritise tasks. You might want to discuss any digital tools you’ve used to keep track of your work, as this shows you're prepared for the demands of the job.
✨Emphasise Teamwork and Collaboration
This role requires working alongside partner agencies, so it’s important to highlight your teamwork skills. Prepare to discuss instances where you've successfully collaborated with others to achieve a common goal, and express your commitment to promoting equality, diversity, and inclusion in all aspects of your work.
