At a Glance
- Tasks: Support daily office operations and create a welcoming environment for the team.
- Company: Join Bolt, a leading tech company transforming urban mobility across Europe and Africa.
- Benefits: Enjoy a competitive salary, stock options, wellness perks, and flexible hybrid working.
- Why this job: Make a real impact on millions while growing your career in a dynamic team.
- Qualifications: Bring a positive attitude, problem-solving skills, and effective communication; experience is a plus.
- Other info: This is an onsite role, requiring presence in the office five days a week.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to hire a Workplace Experience Specialist to join our People & Workplace team in London, UK. This is an onsite role requiring presence in the office five days a week.
About us
Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We are a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!
About the role
The Workplace Experience Specialist is responsible for supporting day-to-day office operations and maintaining a cost-effective workplace function, while ensuring the local team enjoys a supportive and productive work environment.
- Main Tasks & Responsibilities:
- Office & Workplace Management: Ensure the office and reception area are welcoming and functional; support the Workplace Experience Manager with office-related matters.
- Facilities & Vendor Coordination: Oversee essential services like maintenance, cleaning, catering, and recycling while liaising with landlords and service providers.
- Supplies & Invoice Handling: Manage office supplies, refreshments, invoices, and payments, ensuring timely processing with accounting.
- Security & Compliance: Administer the office keycard system, oversee health, safety, and security procedures, and handle confidential documents responsibly.
- Employee Support & Engagement: Assist with onboarding/offboarding, help organize team events, and foster office traditions to enhance company culture.
- Administrative Support: Coordinate mail and packages, collaborate with HQ teams (Finance, Legal, IT), and track the office budget in line with company policies.
About you:
You have a positive, can-do attitude and a hands-on approach to getting things done. You have a problem-solving mindset with great attention to detail. You have experience in office administration or a similar role but above all, you bring drive, intelligence, and integrity. You have excellent spoken and written English skills (bonus points if you speak other languages too). You have strong and effective communication skills, used confidently across all levels of an organization. You have the ability to juggle multiple tasks and priorities in a fast-paced environment, while fostering a supportive, inclusive, and positive workplace culture.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks. Some perks may differ depending on your location and role.
Workplace Experience Specialist employer: Bolt
Contact Detail:
Bolt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Specialist
✨Tip Number 1
Familiarise yourself with the company culture at Bolt. Understanding their mission to make cities more people-friendly will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.
✨Tip Number 2
Network with current or former employees of Bolt on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the workplace environment and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to manage multiple tasks. This role requires a hands-on approach, so showcasing your proactive attitude will set you apart.
✨Tip Number 4
Research common challenges faced in office management roles and think about how you would address them. Being able to discuss potential solutions during your interview will highlight your readiness for the position and your commitment to creating a positive workplace.
We think you need these skills to ace Workplace Experience Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in office administration and workplace management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive attitude, problem-solving mindset, and attention to detail. Mention specific examples of how you've contributed to a supportive workplace culture in previous roles.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've effectively communicated across different levels of an organisation. This could include experiences in onboarding, team events, or administrative support.
Showcase Your Drive and Integrity: In your application, emphasise your drive, intelligence, and integrity. Share anecdotes that illustrate these qualities, especially in fast-paced environments where you had to juggle multiple tasks.
How to prepare for a job interview at Bolt
✨Show Your Problem-Solving Skills
As a Workplace Experience Specialist, you'll need to demonstrate your ability to tackle challenges head-on. Prepare examples from your past experiences where you successfully resolved issues or improved processes in an office environment.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've interacted with various stakeholders, from team members to vendors. Use specific examples to showcase your ability to convey information clearly and build relationships.
✨Demonstrate Attention to Detail
This position requires a keen eye for detail, especially when managing supplies and invoices. Bring up instances where your attention to detail made a significant difference in your previous roles, whether it was catching errors or ensuring compliance.
✨Express Your Enthusiasm for Company Culture
Bolt values a supportive and inclusive workplace culture. Share your thoughts on what makes a positive work environment and how you can contribute to fostering that culture. Mention any relevant experiences where you helped enhance team spirit or engagement.