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For Companies At a Glance
- Tasks: Lead operations for a new premium vertical, managing fleet and driver partnerships.
- Company: Join Bolt, a fast-growing tech company with over 200 million customers worldwide.
- Benefits: Enjoy hybrid work flexibility, wellness perks, and a rewarding salary with stock options.
- Why this job: Shape the future of mobility and impact millions while working with smart, autonomous teams.
- Qualifications: 5+ years in Operations Management, strong analytical skills, and team leadership experience required.
- Other info: Fluency in English and French is essential; drive and integrity are valued over strict qualifications.
The predicted salary is between 43200 - 72000 £ per year.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it\’s all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
The Operations Manager is responsible for managing the full lifecycle of global fleet and driver partnerships in a new, rapidly expanding business vertical that operates like a startup within Bolt. This includes market expansion, negotiation of commercial terms, onboarding, account management, and program oversight. You will be a key contributor in driving operational excellence, enhancing fleet and rider experiences, and working collaboratively across multiple teams to scale the business. We are looking for a smart, analytical entrepreneur who loves to solve problems and makes things happen through relentless execution.
Main tasks and responsibilities
- Team Leadership &Development: Mentor and empower team members, provide feedback, set goals, and drive operational efficiency.
- Fleet & Driver Partnerships: Acquire and maintain relationships with fleets and drivers, handling commercial, operational, and strategic matters.
- Stakeholder Relationships: Build strong relationships with stakeholders to maximize feature adoption and service quality.
- Supply Acquisition & Retention: Plan and execute initiatives to drive long-term supply acquisition and retention, setting up and monitoring supply metrics.
- Continuous Improvement: Implement feedback loops and quality checks to optimize fleet and rider experiences.
- Program Management: Develop and execute project plans for partner acquisition and integration, ensuring progress and accountability across stakeholders.
About you
- You have 5+ years of experience in an Operations Management role with a strong analytical component.
- You demonstrate a highly data-driven, analytical mindset, and you can examine data to optimise your team\’s activities and identify patterns and trends within the data.
- You have experience leading a team and a passion for developing people.
- You have a proven track record in managing new product launches or market entry processes.
- You have excellent negotiation and communication skills in English and French.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Why you’ll love it here
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50+ countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office per month to foster strong connections and teamwork.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location and role.
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Operations Manager, Expansion employer: Bolt
Contact Detail:
Bolt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager, Expansion
✨Tip Number 1
Familiarise yourself with Bolt's mission and values. Understanding their goal of making cities more people-friendly will help you align your answers during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Bolt, especially those in operations roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational excellence in previous roles. Highlighting your analytical mindset and problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Stay updated on industry trends related to mobility and tech. Being knowledgeable about the latest developments can help you engage in meaningful conversations during interviews and showcase your enthusiasm for the sector.
We think you need these skills to ace Operations Manager, Expansion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in areas like market expansion and team leadership. Use specific examples that demonstrate your analytical skills and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with new product launches and how you can contribute to Bolt's mission of making cities more people-friendly.
Highlight Language Skills: Since the role requires excellent communication skills in English and French, be sure to mention your proficiency in both languages prominently in your application materials.
Showcase Leadership Experience: Emphasise your experience in mentoring and developing team members. Provide examples of how you've driven operational efficiency and built strong stakeholder relationships in previous roles.
How to prepare for a job interview at Bolt
✨Showcase Your Analytical Skills
As an Operations Manager, you'll need to demonstrate a strong analytical mindset. Prepare examples of how you've used data to drive decisions in previous roles, especially in operations management or market entry processes.
✨Highlight Team Leadership Experience
Since the role involves mentoring and empowering team members, be ready to discuss your leadership style. Share specific instances where you successfully developed your team and drove operational efficiency.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in managing fleet and driver partnerships, think of past experiences where you negotiated terms or resolved conflicts. Be prepared to role-play a negotiation scenario during the interview.
✨Demonstrate Cultural Fit
Bolt values inclusivity and collaboration. Research their company culture and be ready to discuss how your values align with theirs. Share examples of how you've contributed to a positive team environment in the past.
