At a Glance
- Tasks: Lead analytical projects to improve marketplace performance and drive operational interventions.
- Company: Join Bolt, a global mobility platform transforming urban living.
- Benefits: Competitive salary, stock options, wellness perks, and a paid sabbatical after 5 years.
- Other info: Embrace a hybrid work model with opportunities for professional growth.
- Why this job: Make a real impact on how people move in cities with innovative solutions.
- Qualifications: 4-6 years in operations or analytical roles, strong data analysis skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Bolt
Bolt is shaping a future where cities are built for people, not cars.
What started as an ambitious project of a 19‑year‑old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride‑hailing and food delivery to scooters, e‑bikes, and car‑sharing, Bolt helps people move through cities every day.
Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.
- Why join Bolt
- Build the future of mobility and help transform how people live and move in cities.
- Tackle challenges at scale that span technology, operations, regulation, and growth.
- Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.
- Join one of Europe’s leading technology companies, backed by world‑class investors including Sequoia.
About The Role
As the Senior Operations Specialist, you will lead high‑stakes analytical projects; analysing marketplace performance across supply, demand, pricing, and conversion, identify what’s broken and why, and lead the operational interventions to drive improvement.
Analysis is the starting point, impact is the goal.
You’ll work closely with Finance, Growth, Marketing, and Product to drive measurable improvements across the UK marketplace.
This role is ideal for someone who enjoys uncovering problems and opportunities, while also stepping back to understand the broader commercial and operational context.
- Main Tasks And Responsibilities
- Own end‑to‑end marketplace analysis: deep dive data, build models, and develop dashboards across supply, demand, pricing and marketplace health.
- Diagnose performance issues by forming hypotheses, running deep analysis, and investigating anomalies.
- Translate analysis into clear, commercially grounded actions, quantifying impact (rides, revenue, cost) and influencing senior stakeholders.
- Own execution: design and deliver operational interventions across pricing, incentives, driver engagement, and supply‑demand balance.
- Build and improve scalable processes and hold yourself accountable for measurable outcomes.
- Monitor marketplace performance and proactively optimise KPIs.
About You
- 4‑6 years in operations, strategy, or analytical roles (marketplace/mobility/tech preferred).
- Exceptional data analysis skills; you can independently build and interrogate datasets, break down complex problems, identify root causes, and drive action.
- Advanced Excel or Google Sheets modelling (forecasting, scenarios, unit economics) and experience with BI tools such as Looker, Power BI, etc.
- Proven track record of owning problems end‑to‑end, from insight to execution.
- Strong commercial acumen and understanding of marketplace dynamics.
- Clear, concise communicator, able to influence senior stakeholders.
- Why You’ll Love It Here
- Accelerate your professional growth with unique career opportunities.
- Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
- Take care of your physical and mental health with our wellness perks.
- Celebrate 5 years at Bolt with a 1‑month paid sabbatical to recharge.
- Connect with colleagues at annual company events and smaller team gatherings.
- Balance flexibility and in‑person collaboration with our hybrid model, including at least 12 monthly in‑office days.
Some perks may differ depending on your location and role.
At Bolt, using AI daily is a baseline expectation for everyone.
If there’s a faster, smarter way to do your work, we expect you to find it.
You’re still responsible for the output, so the standard stays high when using AI tools.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Everyone is welcome
Bolt is an equal opportunity employer.
We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.
We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process.
If you require any adjustments, please let us know.
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Senior Operations Specialist, Marketplace in London employer: Bolt
At Bolt, we are not just shaping the future of mobility; we are also committed to fostering a vibrant work culture that prioritises employee growth and well-being. With competitive salaries, stock options, and wellness perks, our team members enjoy unique career opportunities while celebrating their achievements through annual events and a generous sabbatical policy. Join us in a hybrid work environment that balances flexibility with collaboration, where your contributions truly matter from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Specialist, Marketplace in London
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We think you need these skills to ace Senior Operations Specialist, Marketplace in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Bolt, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Bolt
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Bolt’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
