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For Companies At a Glance
- Tasks: Manage key customer accounts and drive business growth in a collaborative environment.
- Company: Growing manufacturing business with a focus on innovation and teamwork.
- Benefits: Up to £50k salary, 23+ days holiday, pension, and professional development opportunities.
- Other info: Supportive culture where your contributions are valued and career growth is encouraged.
- Why this job: Make a real impact while building relationships and solving problems in a dynamic setting.
- Qualifications: Proven account management experience and strong commercial acumen required.
The predicted salary is between 50000 - 50000 £ per year.
Location: Stoke-on-Trent
Salary: Up to £50k
About the Opportunity
We are looking for a proactive, results-driven Account Manager to join a growing manufacturing business. This is an exciting new opportunity, created due to business growth, to manage and develop key customer relationships, help drive business growth, and make a real impact in a high-performing, collaborative environment.
The successful candidate will act as the primary point of contact for customers, ensuring requirements are clearly understood and delivered while supporting long-term programmes and business expansion. If you enjoy building relationships, solving problems, and contributing to a business in a growth phase, this role is for you.
Key Responsibilities
- Manage a portfolio of key customer accounts, developing strong commercial and technical relationships
- Oversee the full customer lifecycle from RFQ, NPI, production, to delivery
- Prepare accurate quotations, pricing, and proposals aligned with commercial and margin objectives
- Identify opportunities to grow existing accounts through additional products, programmes, or volumes
- Act as the customer interface for operational, commercial, and contractual matters
- Capture and act on customer feedback to drive continuous improvement and customer satisfaction
- Collaborate with internal teams across engineering, operations, quality, supply chain, and finance
- Support compliance, audits, and issue resolution to maintain customer confidence
What They’re Looking For
- Proven account management experience within a manufacturing or engineering environment
- Strong commercial acumen, including pricing, contracts, and margin management
- Solid technical understanding with the ability to interpret specifications and drawings
- Ability to manage multiple accounts and long-term programmes across the product lifecycle
- Experienced in quality-driven and regulated environments (ISO9001, AS9100 advantageous)
- Excellent communication, negotiation, and stakeholder management skills
- Proactive, customer-focused, and able to work collaboratively across teams
- Positive, solutions-oriented attitude with the ability to influence without direct authority
What’s on Offer
- Up to £50k
- 23+ days holiday (plus bank holidays)
- Pension and other standard benefits
- Exciting opportunity to make a real impact in a growing business
- Work in a supportive, collaborative environment where your contribution is valued
- Develop professionally while managing key accounts and shaping business growth
Manager-Account Manager in Stoke-on-Trent employer: Bolt Technical Limited
Contact Detail:
Bolt Technical Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can help them grow. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Account Manager role. Plus, applying directly can sometimes give you an edge over others who are just sending in their CVs.
We think you need these skills to ace Manager-Account Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your account management experience, especially in manufacturing or engineering, to show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive, customer-focused attitude can contribute to our growth. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Quantify your achievements where possible, like how you grew accounts or improved customer satisfaction. We love seeing results-driven candidates!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bolt Technical Limited
✨Know Your Accounts
Before the interview, research the company’s key customer accounts and their industries. Understanding their needs and challenges will help you demonstrate your proactive approach and ability to manage relationships effectively.
✨Showcase Your Technical Skills
Be prepared to discuss your technical understanding of the manufacturing or engineering environment. Bring examples of how you've interpreted specifications and drawings in past roles, as this will highlight your capability to handle the technical aspects of the job.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as managing multiple accounts or resolving customer issues. Think of examples from your experience that showcase your problem-solving skills and ability to work collaboratively across teams.
✨Demonstrate Commercial Acumen
Brush up on your knowledge of pricing, contracts, and margin management. Be ready to discuss how you've successfully managed these elements in previous roles, as this will show your potential employer that you can contribute to their business growth.