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For Companies At a Glance
- Tasks: Provide top-notch technical support for plumbing, heating, and HVAC systems.
- Company: Join a leading company in the HVAC industry with a supportive team.
- Benefits: Up to £35,000 salary, 10% annual bonus, and hybrid working options.
- Why this job: Make a difference by helping customers solve technical issues every day.
- Qualifications: Hands-on experience in plumbing, heating, or HVAC systems required.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 21600 - 42000 £ per year.
Job Description
Job Title: Technical Support Specialist
Location: Croxley Green, Hertfordshire (Hybrid 3 days office / 2 days home after training)
Salary: Up to £35,000 per annum (DOE) + 10% Annual Bonus + Benefits
Hours: Monday Thursday 8:30am 5:15pm, Friday 8:30am 4:15pm (40 hours per week)
Are you a technically minded professional with hands-on experience in plumbing, heating, or HVAC systems? This is an excel…
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Customer Support Engineer employer: Bolt Technical Limited
Contact Detail:
Bolt Technical Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing, heating, or HVAC sectors. You never know who might have a lead on a Customer Support Engineer role or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical knowledge and be ready to discuss real-life scenarios where you've solved problems. Show them you're not just a tech whiz but also a great communicator.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows us you're serious about joining the team!
We think you need these skills to ace Customer Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience in plumbing, heating, or HVAC systems. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer support and how your technical expertise can help us at StudySmarter. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've solved technical issues or provided exceptional customer service. We’re looking for those moments that demonstrate your ability to think on your feet and support our customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Bolt Technical Limited
✨Know Your Tech
Brush up on your knowledge of plumbing, heating, and HVAC systems. Be ready to discuss specific technical scenarios you've encountered in the past and how you resolved them. This will show your hands-on experience and problem-solving skills.
✨Practice Common Questions
Prepare for typical interview questions related to customer support and technical troubleshooting. Think about how you would handle difficult customer situations or technical challenges, and practice articulating your responses clearly.
✨Show Your Soft Skills
While technical skills are crucial, don't forget to highlight your communication and interpersonal skills. Be prepared to share examples of how you've effectively communicated complex information to customers or worked as part of a team.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or specific challenges the team is facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
