CRM & Sales Operations Manager in London

Overview Location: UK (hybrid, London office)Salary: competitiveWe are seeking a highly organised, analytical, and commercially minded Sales Operations Manager to support and optimise our global sales function. This person will be responsible for managing our HubSpot CRM, helping design efficient sales and reporting processes, and ensuring our commercial teams around the world have the tools and structure needed to hit revenue targets.Responsibilities HubSpot CRM Ownership: Serve as the internal owner of HubSpot; maintain the CRM platform architecture, data structure, fields, rules, workflows and integrations.CRM Integrity and Lifecycle: Ensure CRM integrity, data hygiene, lead routing, and lifecycle stage compliance.Deals and Pipeline: Build dashboards, automation rules, sequences, and deal tracking workflows including opportunity stages, qualification criteria, and pipeline management standards.Tooling & Technology Stack: Evaluate and implement new sales tools as needed. Collaborate with Bolt\’s internal engineering team on development requirements.Commercial Analytics & Reporting: Build accurate forecasting and revenue projections; track and analyse conversion rates, win/loss insights, deal cycle time, and rep productivity metrics; provide sales performance reporting to the leadership team.Requirements 2+ years of experience in Sales Operations, Revenue Operations, or similar using HubSpot.Deep understanding of HubSpot CRM (mandatory).Strong analytical mindset and proficiency in Excel/Sheets and data-driven reporting.Why Work for Bolt Insight? Hybrid working — home or London office (UK work rights required).Private Medical Insurance via Vitality.Nest Pension contributions.Employee referral bonuses.Virtual and in-person team gatherings.Recognition awards for outstanding contributions.

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