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- Tasks: Welcome visitors, manage calendars, and ensure a tidy reception area.
- Company: Join a progressive law firm in Islington that values people and client satisfaction.
- Benefits: Enjoy flexible hours, a friendly environment, and opportunities for career growth.
- Why this job: Be part of a unique culture that celebrates wins and promotes equality and diversity.
- Qualifications: Previous reception experience and excellent communication skills are essential.
- Other info: Evening functions may require occasional work outside core hours.
The predicted salary is between 24000 - 36000 £ per year.
Based: Islington, London. Type: Full-time, permanent, office based.
We are a progressive Islington law firm seeking a receptionist to join our busy Front of House team. You will be professionally presented and able to offer a top-class service to all visitors to our offices. Your hours will be flexible between the core period of 8am and 6pm (on a rota basis). You will be required to work outside those hours during evening functions on occasion.
Your responsibilities will be varied and will include:
- Welcoming all visitors to the firm, showing them to meeting rooms;
- Organising calendars;
- Setting up meeting rooms;
- Serving refreshments to all visitors and during evening events;
- Receiving and directing incoming calls to the appropriate person;
- Maintaining tidy reception area;
- Liaising with legal staff;
- Dealing with deliveries, post and couriers, internal and external mail during the day;
- Data entry.
You will have excellent verbal and written communication skills, and the ability to communicate effectively at all levels across the business. You will have previous reception experience and experience working in a team environment where providing excellent client service is key.
Our goal is to exceed our clients’ expectations – every client, every time. People are at the heart of everything we do. Not only do we go the extra mile for our clients, but we also want our people to achieve their goals, fulfil their career ambitions and enjoy their time doing it. Our working environment is friendly, inclusive, demanding and very flexible. Our leadership team is collaborative and innovative and have a firm first rather than a team first mentality. Put simply, the culture here is unique and we run a happy ship. We work hard but we like to play hard too! We like to celebrate wins – from court cases to the completion of big deals. Our culture is one of loving what you do and having fun whilst doing it. We are delighted to have achieved BCorp certification. We are committed to the principles of equality and diversity and take a zero-tolerance approach to any kind of discrimination.
To apply, please email a CV and covering letter stating your salary expectations.
Receptionist employer: Bolt Burdon
Contact Detail:
Bolt Burdon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the law firm's culture and values. Since we pride ourselves on exceeding client expectations and maintaining a friendly, inclusive environment, showcasing your understanding of these principles during any interactions can set you apart.
✨Tip Number 2
Prepare to demonstrate your communication skills in real-time. As a receptionist, you'll be the first point of contact for visitors, so practice clear and professional greetings, as well as how to handle various scenarios that may arise at the front desk.
✨Tip Number 3
Be ready to discuss your previous reception experience in detail. Think about specific examples where you provided excellent client service or handled challenging situations, as this will show us that you have the right skills for the role.
✨Tip Number 4
Show enthusiasm for the role and the firm during any conversations. We value a positive attitude and a willingness to contribute to our unique culture, so expressing your excitement about joining our team can make a lasting impression.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant reception experience and showcases your excellent communication skills. Emphasise any previous roles where you provided top-class service, as this aligns with the firm's values.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the firm. Mention specific aspects of their culture that resonate with you, such as their commitment to client service and inclusivity.
Showcase Flexibility: Since the role requires flexible hours, mention your availability and willingness to work outside standard hours for evening functions. This shows your commitment to the team's needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Bolt Burdon
✨Dress to Impress
As a receptionist, your appearance is crucial. Make sure to dress professionally and presentably, reflecting the firm's image. A smart outfit can set a positive tone for the interview.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are essential for this role, be prepared to demonstrate these during the interview. Practice clear and concise responses to common questions.
✨Familiarise Yourself with the Firm
Research the law firm beforehand. Understand their values, culture, and recent achievements. This knowledge will help you tailor your answers and show genuine interest in the position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your previous experience where you successfully handled challenging situations or provided exceptional service.
