Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with housing issues and provide excellent customer service.
- Company: Join Bolsover District Council, a supportive and dedicated team.
- Benefits: Competitive salary, generous leave, and a great work/life balance.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Opportunity to work in a dynamic environment with career growth.
The predicted salary is between 24000 - 28000 £ per year.
The role of the Housing Assistant is based primarily at The Arc, Clowne but there will be a need to travel within the district and work out of one of the area based Contact Centres as necessary.
Responsibilities:
- Excellent and effective verbal and written communication skills in order to deal with the public face to face or on the telephone.
- The ability to be diplomatic, resilient and enthusiastic working to targets and strict deadlines.
- The ability to advise customers on Housing related issues.
- A knowledge of Housing legislation.
- The ability to keep accurate computer and paper records.
- The ability to work within a team environment using own initiative and displaying a responsible and flexible attitude.
For a full list of job details and requirements please view the Job Description and Person Specification.
Bolsover District Council is a great place to work and if you join our team, you will become part of a talented and dedicated workforce. If you are keen to make a difference to people's lives and develop your skills and experience, we would like to hear from you. We offer a competitive salary, Local Government Pension Scheme, generous annual leave entitlement and excellent work/life balance initiatives.
Housing Assistant in Clowne employer: Bolsover District Council Contact Centre
Contact Detail:
Bolsover District Council Contact Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant in Clowne
✨Tip Number 1
Get to know the company! Research Bolsover District Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since the role involves dealing with the public, it’s crucial to be clear and confident. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to collaborate and support others can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our fantastic team at Bolsover District Council.
We think you need these skills to ace Housing Assistant in Clowne
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role requires excellent verbal and written communication, make sure your application reflects this. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in dealing with the public.
Be Diplomatic and Resilient: Highlight your ability to handle challenging situations with diplomacy and resilience. Share examples from your past experiences where you’ve successfully navigated tough conversations or deadlines.
Demonstrate Your Knowledge of Housing Legislation: If you’ve got knowledge of housing legislation, flaunt it! Mention any relevant training or experience that shows you understand the ins and outs of housing-related issues.
Keep It Neat and Organised: Make sure your application is well-structured and free of errors. This not only shows your attention to detail but also reflects your ability to keep accurate records, which is key for this role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Bolsover District Council Contact Centre
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation before the interview. Being able to discuss relevant laws and regulations will show that you're serious about the role and understand the responsibilities that come with it.
✨Practice Your Communication Skills
Since the role requires excellent verbal and written communication, practice answering common interview questions out loud. You could even role-play with a friend to simulate face-to-face interactions, which will help you feel more confident during the actual interview.
✨Demonstrate Teamwork and Initiative
Think of examples from your past experiences where you've worked well in a team or taken the initiative. Be ready to share these stories, as they’ll highlight your ability to work collaboratively and independently, which is crucial for this position.
✨Show Enthusiasm and Resilience
During the interview, convey your enthusiasm for helping others and your resilience in challenging situations. Employers love candidates who are passionate about making a difference and can handle pressure while meeting targets and deadlines.