Shift Manager

BOLA OCHO · CAREERS Shift Manager — Friday & Saturday Nights Bar, Floor, VIP & Pool Lounge Salary: Competitive, based on experience Hours: Friday & Saturday nights (core), with flexibility for extra shifts The Role Friday and Saturday nights are where the magic happens — and we need someone who can run them like a pro. We're on the hunt for a Shift Manager to take charge of our busiest, highest-energy shifts, leading the team across the bar, floor, VIP area and pool lounge, and making sure every single guest has a night to remember. As the senior manager on duty, the room is yours. You'll call the shots, keep the energy high, and turn a packed house into a smooth, profitable, brilliantly-run night out. Why You'll Love It Here ● Real ownership. You're the senior manager on shift — trusted to make the calls that keep the night running. ● No two nights the same. Fast-paced, high-energy, always something new. ● Direct impact. Shape the guest experience and drive results through smart upselling and great service. ● Backup when you need it. A supportive GM/Ops Manager team has your back on the bigger calls. ● A genuine path forward. This role is a proving ground for future venue leadership. What You'll Be Doing ● Owning opening and closing procedures, and running bar, floor, VIP and pool lounge operations to a high standard. ● Managing door security alongside our SIA team to keep everyone safe. ● Handling any guest issues calmly and quickly — protecting the vibe, whatever happens. ● Building rotas, allocating duties, and getting the best out of your team on the busiest nights. ● Spotting the moments to upsell and drive revenue — and coaching your team to do the same. ● Keeping cash-ups accurate, stock in check, and shift reports on point. ● Staying on top of licensing conditions, Challenge 25, and Working Time Regulations. What We're Looking For ● Proven experience running a shift in a bar, club or late-night venue. ● A commercial head — you know how to spot an upsell and grow the numbers. ● Confidence managing door security and working with SIA teams. ● Sharp cash handling and stock management skills. ● A natural leader who brings the best out of a team, even at full capacity. ● A real passion for guest experience — you want people to leave buzzing. ● Calm, decisive, and solutions-focused when things get lively. Your Authority You'll manage staff, rotas, holidays and on-shift operational decisions — real responsibility, real trust, backed by senior management when you need it. Sound like you? If you thrive on pressure, love a packed room, and want to lead the nights that matter most, we want to hear from you. Apply now and bring your energy to Bola Ocho