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For Companies At a Glance
- Tasks: Welcome customers, manage bookings, and support the workshop team with admin duties.
- Company: Join a family-owned business with over 50 years in vehicle recovery and fleet services.
- Benefits: Structured training, recognised qualification, mentoring, and potential for full-time employment.
- Why this job: Kickstart your career in business administration while learning about the automotive industry.
- Qualifications: Enthusiasm and organisation; no prior experience needed, just a willingness to learn.
- Other info: Enjoy a professional environment with hands-on experience and career growth opportunities.
Overview
Boleyn Recovery and Fleet Services: Trading for over half a century. Available 24-7-365 offering nationwide car and commercial breakdown recovery, roadside assistance, repairs and service. Still family owned and run with a vested interest in keeping our customers vehicles moving. We are not another call centre, we are fleet owners offering our services to fleet owners.
What We Offer
- Structured training programme leading to a recognised qualification
- Mentoring and guidance from experienced members of staff
- Opportunity to work in a professional automotive environment and supporting custoemrs with their vehicle needs
- Potential for full-time employment upon successful completion
We are looking for an organised and enthusiastic individual to join Boleyn Recovery\\\’s busy fleet workshop as a Workshop Reception Administrator Apprentice. This role is ideal for someone who is keen to start their career in business administration while learning about the vehicle recovery and fleet services industry.
As part of your apprenticeship, you will receive training and gain valuable hands-on experience in administration, customer service, and workshop operations.
Responsibilities
- Welcome customers, drivers, and visitors to the workshop reception area
- Answer telephone calls and emails, directing queries to the right team members
- Book in vehicles for servicing, MOTs, and repairs
- Prepare and update job cards, work orders, and service records
- Assist with invoicing and processing purchase orders
- Maintain accurate records of parts used, stock levels, and engineer worksheets
- Support the workshop team with general administration duties
- Ensure the reception area is tidy and professional at all times
- Provide excellent customer service to clients and suppliers
Apprenticeship and Qualifications
- As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3
- On successful completion, you will receive:
- Level 3 in Business Administration
- Functional Skills Level 2 in English & maths (if required)
Working hours: Monday to Friday 09:00-17:00.
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Workshop Reception Administration Apprentice employer: Boleyn Recovery & Fleet Services
Contact Detail:
Boleyn Recovery & Fleet Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Reception Administration Apprentice
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Boleyn Recovery and Fleet Services. Understand their values and services so you can show genuine interest and ask insightful questions.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and how they relate to the Workshop Reception Administrator role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Workshop Reception Administration Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the automotive industry shine through in your application. We want to see that you're excited about starting your career with us and eager to learn more about vehicle recovery and fleet services.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that relate to administration and customer service. We love seeing how your background can fit into our busy workshop environment, so don’t hold back!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Workshop Reception Administrator Apprentice role. Be personal, be genuine, and let us know what makes you tick and why you want to join our family-run business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Boleyn Recovery & Fleet Services
✨Know the Company
Before your interview, take some time to research Boleyn Recovery and Fleet Services. Understand their services, values, and what makes them unique in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Workshop Reception Administration Apprentice, being organised is key. Prepare examples from your past experiences where you've successfully managed tasks or projects. Highlight how you prioritised your workload and maintained accuracy, as these skills will be crucial in this role.
✨Practice Customer Service Scenarios
Since you'll be dealing with customers directly, think about common customer service scenarios you might face. Practice how you would handle inquiries or complaints. Demonstrating your ability to provide excellent customer service will set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, the team you'll be working with, or the potential for full-time employment after your apprenticeship. This shows that you're engaged and serious about your future with the company.