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- Tasks: Maintain and operate network infrastructure while troubleshooting issues in a collaborative team.
- Company: Boldyn Networks, a leader in innovative interconnectivity solutions.
- Benefits: Flexible working, 25+ days holiday, parental leave, and access to 17,000 LinkedIn Learning courses.
- Why this job: Join a dynamic team and work on exciting projects that shape the future of connectivity.
- Qualifications: Experience in network troubleshooting and familiarity with Wi-Fi and data communications.
- Other info: Diverse workplace valuing unique perspectives and offering excellent career growth opportunities.
The predicted salary is between 28800 - 42000 £ per year.
Teamwork where everyone’s on board. Embrace it today.
About The Role
Focused on the operation and maintenance of the network infrastructure for Boldyn Networks in the UK. The NOC Engineer provides technical support as part of the wider NOC team, and will be familiar with Small Cells, Fibre, DAS, Wi-Fi, LAN, WAN, WLAN environments. The role forms part of a wider NOC team of NOC Engineers.
What You’ll Be Doing
- Operation and maintenance of radios, network routers, switches and Wi-Fi access points and neutral host environments, as well as performing routine testing, monitoring and backups of network configurations
- Part of the core operations team who own the operations and maintenance of the end-to-end network architecture and collaborating with colleagues from Boldyn Networks’ Engineering function to leverage expertise and capability.
- Work collaboratively with our Field Services team and 3rd line engineering team.
- Address network issues either by resolving the issue or assigning to internal staff or external providers to resolution.
- Ensure all Service Level Agreement targets are exceeded and provide regular updates to the Service Desk on the progress of faults.
- Document, track, and monitor network related problems to ensure a timely resolution.
- Ensure all Planned Preventative Maintenance is complete
- Provide ad hoc reports as required to senior colleagues and customers
- Proactively engage with all members of the Service & Operations Team to support a continuous improvement program and the service provided to our customers.
- Support the transition of new services by developing documentation and completing training
- Investigates and optimises the operation for future deployments, troubleshooting when required and recommending pragmatic solutions to address issues as they arise.
- Participate in the execution of business continuity testing and disaster planning exercises.
- 1st and 2nd line support for the operations team on a 24x7x365 shift pattern
- Explore, assess and develop relevant knowledge on new and emerging technologies including Wi-Fi, small cells, Fibre and the use of DAS beyond distribution
What You’ll Bring
- Comfortable troubleshooting network performance issues
- Experience in data communications, network principles, traffic engineering, network automation and bandwidth capacity management
- Wi-Fi communications protocols and technologies – 802.11 standards, MIMO, TKIP, AES, WPA2 and WPA3
- Experience with security standards such as ISO27001, SOC 2 Type II standards
- Experience in a range of tools and systems such as VMWare, Zabbix, Ansible, Windows, Linux, Cisco, HPE
- Incident Management process and activity experience
About Us
At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.
Why work with us?
We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.
We also offer:
- 17,000 LinkedIn Learning courses
- Flexible working opportunities
- Parental leave with up to 20 weeks paid at full salary
- Holiday allowance starting at 25 days rising with length of service
- 4 days off each year to volunteer
Ready to apply?
Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.
Diversity recognises the ways we differ. Our backgrounds, perspectives, and experiences. What makes us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn and understand how to solve our customers’ problems in the smartest ways possible.
We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.
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Network Operations Engineer employer: Boldyn Networks
Contact Detail:
Boldyn Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or even local tech events. It’s a great way to get your name out there and learn about opportunities that might not be advertised.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and showcases your skills. Engage with posts related to network operations and connect with people in the field.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to network operations. Practice explaining your troubleshooting process and how you’ve handled past network issues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Boldyn Networks and being part of our team.
We think you need these skills to ace Network Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Operations Engineer role. Highlight your experience with network infrastructure, troubleshooting, and any relevant technologies like Wi-Fi and Fibre. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Boldyn Networks. Keep it concise but engaging – we love a good story!
Show Off Your Team Spirit: Since teamwork is key in this role, don’t forget to mention your collaborative experiences. Share examples of how you've worked with others to solve problems or improve processes. We’re all about working together here!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Boldyn Networks
✨Know Your Tech
Make sure you brush up on your knowledge of network technologies like Wi-Fi, LAN, and WAN. Be ready to discuss protocols such as 802.11 standards and security measures like ISO27001. This will show that you're not just familiar with the basics but can also dive deep into technical discussions.
✨Show Your Team Spirit
Since teamwork is key at Boldyn Networks, be prepared to share examples of how you've collaborated with others in past roles. Highlight any experiences where you worked with cross-functional teams or resolved issues collectively. This will demonstrate that you can thrive in a team-oriented environment.
✨Problem-Solving Mindset
Expect to face scenario-based questions that test your troubleshooting skills. Think of specific instances where you identified and resolved network issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical thinking.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. Inquire about the tools and systems they use, or ask how the NOC team collaborates with other departments. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
