Key Account Manager

Key Account Manager

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key accounts and drive revenue growth through exceptional customer service.
  • Company: Boldyn Networks, a leader in innovative telecommunications solutions.
  • Benefits: Flexible working, 25+ days holiday, parental leave, and access to 17,000 LinkedIn Learning courses.
  • Why this job: Join a dynamic team and make a real impact on the future of connectivity.
  • Qualifications: Experience in telecommunications and strong relationship-building skills required.
  • Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 28800 - 48000 £ per year.

Overall responsibility and management for Boldyn’s key strategic Mobile Network Operator relationships and contracts. This role focuses on delivering exceptional customer service, driving revenue growth, and ensuring customer satisfaction through strategic account management and solution-based selling. The role will require a dynamic and independent approach with the ability to work well across a matrix team.

What You’ll Be Doing

  • Lead all commercial engagement on behalf of Boldyn Networks as we execute and manage our commitments to deliver the Telecommunication Commercialisation Project (TCP) on behalf of our Mobile Network Operators customers.
  • Act as a primary customer interface and escalation point across delivery, engineering and operations teams.
  • Responsible for development and management of new and existing business and executive customer relationships.
  • Development of Strategic Account plans that lead to the expansion and growth of new business.
  • Work effectively with various cross functional partners in engineering, finance, marketing and delivery to ensure customer expectations are met in the delivery of a high-quality network.
  • Represent Boldyn Network UK’s products and services with confidence and credibility.
  • Evaluate viability and suitability of opportunities e.g. competitive advantage, risks, profitability and other commercial aspects.
  • Scope, deliver and follow up on high level sales meetings and/or value add workshops to align our value proposition and drive development of new business opportunities.
  • Ensure all Salesforce activities and pipeline are up to date to secure continuity for product development and resource planning.
  • Drive consistency and process around the sales discipline, operational processes and service delivery.
  • Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
  • Recommend changes in products, service, and policy by evaluating results and competitive developments.
  • Embed a Customer First ethos which focuses on a mutually beneficial outcome for Boldyn Networks and our MNO partners.

What You’ll Bring

  • Experience working in telecommunications, a good technical background and awareness of how to translate a technical landscape and customer requirements into reality.
  • Technical or project infrastructure experience with Mobile Network Operators, systems integrations or similar experiences selling DAS, Wi-Fi, Fibre or other related connectivity solutions.
  • Proven experience of business development activity to achieve revenue targets and budgets and drive opportunities through to completion.
  • Experience working with engineering and project management processes, costs and typical pricing models.
  • Experience in strategic sales methodologies and techniques, bid writing, negotiating skills structured sales processes and formal RFP processes.
  • Lead long term partnerships and customer relationships through to a successful conclusion in a technical environment.
  • Build long-term, quality customer relationships and navigate the negotiating cycle with maturity and a partnership ethos.
  • Experience assessing complex stakeholder relationships with the ability to present effectively and build relationships with C-Suite and Board level stakeholders.
  • Demonstrate strong commercial contractual experience (negotiate contracts), financial management skills, financial / economic modelling understanding (can read and translate financial models).
  • Innovative, resilient, driven and self-motivated with the ability to work effectively across a matrix team.
  • Experience in 5G Neutral Host, Smart City, Transit Solutions and Private Networks.

About Us

At Boldyn Networks, we’re reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow’s greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why work with us?

We’re large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You’ll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you’ll make your mark on projects that matter and find new strengths along the way.

We also offer:

  • 17,000 LinkedIn Learning courses
  • Flexible working opportunities
  • Parental leave with up to 20 weeks paid at full salary
  • Holiday allowance starting at 25 days rising with length of service
  • 4 days off each year to volunteer

Ready to apply?

Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started.

Diversity recognises the ways we differ. Our backgrounds, perspectives, and experiences. What makes us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn and understand how to solve our customers’ problems in the smartest ways possible.

We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.

Key Account Manager employer: Boldyn Networks

At Boldyn Networks, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Key Account Manager, you will have the opportunity to engage with cutting-edge telecommunications projects while benefiting from flexible working arrangements, extensive professional development resources, and a commitment to diversity and inclusion. Join us to make a meaningful impact in the world of connectivity and enjoy a supportive environment that values your contributions.
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Contact Detail:

Boldyn Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the telecommunications industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about who you know!

✨Tip Number 2

Prepare for those interviews by researching Boldyn Networks inside out. Know their products, services, and recent projects. This will not only impress your interviewers but also help you tailor your answers to show how you can add value to their team.

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate your experience and how it aligns with the Key Account Manager role. Focus on your achievements in business development and relationship management, and be ready to share specific examples.

✨Tip Number 4

Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company. And hey, if you haven’t already, apply through our website for a smoother process!

We think you need these skills to ace Key Account Manager

Customer Relationship Management
Strategic Account Management
Solution-Based Selling
Telecommunications Knowledge
Business Development
Sales Methodologies
Negotiation Skills
Project Management
Stakeholder Engagement
Financial Management
Technical Understanding of Mobile Networks
Market Analysis
Cross-Functional Collaboration
Contract Negotiation
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about working with Boldyn Networks and making a difference in the telecommunications industry.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Key Account Manager role. We love seeing how your background fits into our vision and how you can contribute to our team!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This helps us see how you can fit into our dynamic team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Boldyn Networks

✨Know Your Stuff

Make sure you brush up on your telecommunications knowledge, especially around Mobile Network Operators and connectivity solutions like DAS and Wi-Fi. Being able to speak confidently about technical aspects will show that you can translate complex ideas into actionable strategies.

✨Showcase Your Relationship Skills

Prepare examples of how you've built long-term partnerships in previous roles. Highlight your experience with C-Suite stakeholders and how you've navigated negotiations successfully. This will demonstrate your ability to manage key accounts effectively.

✨Be a Team Player

Since the role requires working across various teams, think of instances where you've collaborated with engineering, finance, or marketing. Share how you ensured customer expectations were met through teamwork, as this aligns with Boldyn's ethos of collaboration.

✨Stay Ahead of the Game

Research Boldyn Networks and its competitors thoroughly. Be ready to discuss market trends, pricing strategies, and potential opportunities for growth. Showing that you understand the competitive landscape will set you apart as a candidate who is proactive and informed.

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