At a Glance
- Tasks: Maintain and operate network infrastructure while troubleshooting issues and optimising performance.
- Company: Boldyn Networks, a forward-thinking company focused on network solutions.
- Benefits: Flexible working, generous holiday allowance, and paid parental leave.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Join a dynamic team and work with cutting-edge technologies in a supportive environment.
- Qualifications: Experience in network principles and troubleshooting, with knowledge of Wi-Fi protocols.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
Focused on the operation and maintenance of the network infrastructure for Boldyn Networks in the UK. The NOC Engineer provides technical support as part of the wider NOC team and will be familiar with Small Cells, Fibre, DAS, Wi‑Fi, LAN, WAN, WLAN environments. The role is part of a wider NOC team of engineers.
What You’ll Be Doing
- Operation and maintenance of radios, network routers, switches and Wi‑Fi access points and neutral host environments, performing routine testing, monitoring and backups of network configurations.
- Own operations and maintenance of end‑to‑end network architecture and collaborate with Engineering, Field Services and 3rd line teams.
- Address network issues by resolving or assigning to internal staff or external providers, ensuring all SLA targets are exceeded and providing regular updates to the Service Desk.
- Document, track and monitor network‑related problems to ensure timely resolution and complete Planned Preventative Maintenance.
- Provide ad‑hoc reports to senior colleagues and customers.
- Proactively engage with the Service & Operations Team to support a continuous improvement program.
- Support transition of new services by developing documentation and completing training.
- Investigate and optimise operation for future deployments, troubleshoot when required and recommend pragmatic solutions.
- Participate in the execution of business continuity testing and disaster planning exercises.
- Provide 1st and 2nd line support on a 24x7x365 shift pattern.
- Explore, assess and develop knowledge of new and emerging technologies such as Wi‑Fi, small cells, Fibre and DAS.
What You’ll Bring
- Comfortable troubleshooting network performance issues.
- Experience in data communications, network principles, traffic engineering, network automation and bandwidth capacity management.
- Knowledge of Wi‑Fi communication protocols and technologies – 802.11 standards, MIMO, TKIP, AES, WPA2 and WPA3.
- Experience with security standards such as ISO27001, SOC 2 Type II.
- Experience in tools and systems such as VMWare, Zabbix, Ansible, Windows, Linux, Cisco, HPE.
- Incident management process and activity experience.
Benefits
- Flexible working opportunities.
- Parental leave up to 20 weeks paid at full salary.
- Holiday allowance starting at 25 days, rising with length of service.
- 1 day off each year to volunteer.
EEO & Diversity
Boldyn Networks welcomes applications from any race, age, gender, background or religion. We value diversity and inclusion and are looking for passionate people from a range of backgrounds.
Network Operations Engineer employer: Boldyn Networks UK Limited
Boldyn Networks is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With flexible working opportunities, generous parental leave, and a commitment to diversity and inclusion, employees are empowered to grow both personally and professionally. Located in the UK, the company fosters a culture of continuous improvement and provides ample opportunities for skill development in cutting-edge network technologies.
Contact Details:
Boldyn Networks UK Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Operations Engineer
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or online forums related to network operations. Engaging with others in the field can lead to valuable connections and job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with network troubleshooting and technologies like Wi-Fi and Fibre. This can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to network operations. We recommend simulating interview scenarios with friends or using online resources to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Network Operations Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Network Operations Engineer role. Highlight your experience with network infrastructure, troubleshooting, and any relevant technologies like Wi-Fi and Fibre. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about network operations and how you can contribute to our team. Be sure to mention any specific experiences that relate to the job description.
Show Off Your Technical Skills:In your application, don't forget to showcase your technical skills and knowledge of tools like VMWare, Zabbix, and Cisco. We love seeing candidates who are comfortable with the tech we use every day!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it's super easy!
How to prepare for a job interview at Boldyn Networks UK Limited
✨Know Your Tech
Make sure you brush up on your knowledge of network technologies like Wi-Fi, Fibre, and DAS. Be ready to discuss specific protocols and standards, such as 802.11 and WPA2/WPA3, as these are crucial for the role.
✨Show Your Troubleshooting Skills
Prepare to share examples of how you've tackled network performance issues in the past. Think about specific incidents where you resolved problems or optimised network operations, as this will demonstrate your hands-on experience.
✨Understand the NOC Environment
Familiarise yourself with the structure and function of a Network Operations Centre. Be ready to discuss how you would collaborate with different teams, like Engineering and Field Services, to ensure smooth operations and exceed SLA targets.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your incident management skills. Prepare to explain how you would handle various network issues, document them, and provide updates to the Service Desk, showcasing your proactive approach.
