Datacentre Facilities Engineer

The BSH Facilities Engineer supports the BSH Facilities Manager in all facets of facilities within our datacentres (BSH’s) to ensure they are in optimum safe, secure and operational condition for overall effectiveness and efficiency.

• Responsible for the overall operation and maintenance of all electrical, mechanical and heating, ventilation, and air conditioning (HVAC) equipment within the data centre.
• Responsible for managing Datacentre Operations containing both IP-related and wireless infrastructure in accordance with Boldyn Network UK’s goals and policies, best practices and regulatory guidelines.
• Business Expert in all areas of Datacentre related activities.
• Management of the DC Facilities team.
• Management of the DC Facilities support partner.
• Management of the 3rd party DC provider relationships.
• Management of the 3rd party DC providers adherence to contractual responsibilities including SLA’s and KPI’s.
• To assist with build and successful delivery of Base Station Hotels / Datacentres.
• Manage Base Station Hotel / Datacentre-related preventative maintenance programs.
• Manage and Maintain a high standard of planned preventative and reactive maintenance programs for Datacentre critical systems.
• Monitor and maintain equipment performance to ensure correct operation of the critical services of the Data Centers.
• Ensure team (site) compliance with the Company's Safety Program.
• Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures, Creating and developing SOP and EOP documentation and other related/similar processes.
• Manage Datacentre and facilities related 3rd party and in-house preventative maintenance programs.
• Manage the Maintenance Provider to ensure a timely resolution of trouble tickets, including the dispatch of technicians to diagnose and resolve issues.
• Act as an operational acceptance point of contact for customer dispatches and site visits.
• Develop and maintain cooperative working relationships with customers, landowners, and vendors.
• Manage the Repair and Maintenance forecast; participate in operational reporting and analysis activities. Provision of monthly data.
• Prepare, review and provide weekly updates for all activities assigned to the Service & Operations Team BSH Team and provide status reports as requested.
• Ensure proper preparation for and lead resolution of all Base Station Hotel disasters, incidents and major service interruptions in assigned area.
• Monitor need and availability of sub-contractors in conjunction with current and future projects.
• Resource planning for facilities and datacentres (materials, equipment, etc.).
• Safety and quality management.
• Preserve assets and information by implementing and complying with the disaster recovery, backup procedures, information security and control structures.
• Ensure the confidentiality and overall security of all IT resources, the network, and sensitive company, customer, vendor, contractor, and employee information.
• From time to time be there may be a requirement to work outside normal hours during critical maintenance windows or unforeseen maintenances/incidents.

• Experience in the building systems in Data Centre: with technical understanding and knowledge of electrical and mechanical systems including, Mains Power Feeds, Transformers, Generators, Switchgear, UPS Systems, ATS units, PDU units, Chillers, CRAC & CRAH units, building management systems (BMS) and power management systems (PMS).
• Ability to present complex technical problems and resolution options in a clear well thought out easy to understand way.
• Electrical or Mechanical qualification/experience.
• Detail oriented with experience with datacentre systems, protocols and best practices.

• 17,000 LinkedIn Learning courses.
• Flexible working opportunities.
• Parental leave with up to 20 weeks paid at full salary.
• Holiday allowance starting at 25 days rising with length of service.
• 4 days off each year to volunteer.

Diversity recognises the ways we differ. Our backgrounds, perspectives and experiences. What makes us unique. And it’s important to us, to our future. To build a workforce that’s representative of the societies we serve. So that we can listen, learn and understand how to solve our customers’ problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.