At a Glance
- Tasks: Manage exciting projects and build meaningful brands across diverse sectors.
- Company: Join Boldspace, a dynamic brand value agency with a collaborative culture.
- Benefits: Unlimited holiday, flexible working, monthly benefits budget, and wellness support.
- Other info: Work in a carbon-neutral business committed to social causes and employee well-being.
- Why this job: Be part of a high-performing team that values creativity and strategic thinking.
- Qualifications: 5+ years experience in account management with strong organisational and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Boldspace is looking for a Senior Account Manager to join our Client Services team and play an important role in delivering work that creates meaningful brands and bold communications. This role will involve managing a variety of exciting projects across diverse sectors that may include retail, sport, professional services and more!
We're looking for someone with 5+ years' experience who combines strong organisation and client management skills with creativity, curiosity and a collaborative mindset. You'll be equally comfortable managing fast-moving projects, building trusted client relationships and contributing ideas that help solve complex challenges.
As a growing agency of 50 people and brand building team of 15, we're also looking for someone who enjoys working closely with strategy and creative teams to deliver excellent work and drive commercial growth. Most importantly, we're looking for someone who has a real passion for the work and wants to settle in to and grow their career within a high performing team.
ABOUT BOLDSPACE
Boldspace is a brand value agency. We help organisations grow their meaning, reputation and value through brand building, communications and analytics. At our core is a combination of strategic thinking and creative advisory, helping clients move into new territory through brand campaigns that spark conversations and build reputation with the audiences that matter most.
Since launch in 2020, our blend of strategy, creativity and technology has delivered positive impact for a diverse set of clients, including the Post Office, VISA, TGI Fridays, Deel, Virgin, Direct Line, Lovehoney, Boylesports and many more.
We are also the creators of Boldstream, our proprietary agentic AI SaaS platform designed for modern marketing and communications teams. Boldstream combines multi-LLM technology, integrated data and more than 100 specialist AI agents to support strategy, creativity, content and communications workflows in one connected system.
THE ROLE
- Client management & project delivery: You'll work across a varied portfolio of clients, from well-known brands to ambitious scale-ups, managing projects ranging from campaigns and content programmes to digital and creative productions. You'll act as a trusted day-to-day client contact, ensuring projects run smoothly, relationships continue to grow and opportunities are identified along the way.
- Creative thinking & strategic contribution: At Boldspace, creativity and strategic thinking are part of everyday work. Whether supporting a product launch, helping shape a brand campaign or responding to a production challenge, we're constantly looking for smart, creative solutions for our clients.
- Content & communications: You'll work closely with our teams and technology platforms to support content development and communications strategy across paid, owned, earned and social channels, spanning written, visual and video content.
- Business development & marketing: We encourage everyone at Boldspace to play a role in growing the agency. You'll have opportunities to support marketing initiatives, contribute thought leadership, attend industry events and help identify opportunities to strengthen and grow client relationships.
- Systems & technology: Technology plays an important role in how we work. Alongside traditional account management responsibilities, you'll work with innovative tools and platforms, including Boldstream, to help deliver insights, improve workflows and support smarter decision-making for clients.
THE ATTRIBUTES WE'RE LOOKING FOR
- Organisation: You're confident managing multiple projects and client relationships at once, with strong attention to detail and the ability to keep work moving efficiently while maintaining a high standard.
- Commercial awareness & intelligence: You enjoy understanding clients' businesses and challenges, and can contribute thoughtful, informed perspectives. We value curiosity, emotional intelligence and practical thinking just as much as formal qualifications.
- Independence & initiative: We offer flexibility and trust, and we're looking for someone who takes ownership of their work, communicates proactively and enjoys working in a collaborative but self-directed environment.
- Communication: You're a clear and confident communicator who works well with both clients and colleagues, helping to build positive and productive relationships.
- Writing skills: You're a strong writer with the ability to communicate ideas clearly and adapt tone and style across different audiences and formats.
- A creative and curious mindset: We're looking for someone who enjoys thinking differently, bringing ideas to the table and using insight, data and creativity together to solve problems and uncover opportunities for clients.
BENEFITS
- Pensions: a 5% employer contribution.
- Holiday: unlimited holiday (including all UK public holidays) - we trust our staff to take the time they need and still excel in their jobs - and days off for birthdays and moving house are guaranteed!
- Flexible working: 2/3 days per week in office.
- Regular salary reviews: in line with a salary framework, to ensure equal pay for equal work and that we recognise and reward when your responsibilities increase.
- Socials: team socials regularly, chosen by the team.
- Team retreats: time to get to know each other away from the office.
- Bonus: transparent bonus structure where you can receive a % of base salary based on company performance.
- Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose.
- Wellness: time within working hours every week for those that want or need it.
- Monthly benefits budget: £50 per month, every month, to spend on whatever you want - from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching.
A CARBON NEUTRAL BUSINESS
Boldspace (B Corp) measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.
Senior Account Manager (Brand & Creative) in London employer: Boldspace | B CorpTM
Boldspace is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity and strategic thinking are at the forefront of every project. With unlimited holiday, flexible working arrangements, and a commitment to employee growth through regular salary reviews and a transparent bonus structure, we empower our team to thrive both personally and professionally. Located in a dynamic environment, we also prioritise wellness and social responsibility, making Boldspace a truly rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager (Brand & Creative) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s in an interview or a casual chat, let your passion shine through. Talk about your creative ideas and how you can contribute to their team. Remember, they want someone who fits in with their culture!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Boldspace, and express your interest. Share your portfolio and let them know how you can add value to their projects. It shows initiative and can set you apart from the crowd.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Mention something specific from your conversation to remind them why you’re the perfect fit for the role.
We think you need these skills to ace Senior Account Manager (Brand & Creative) in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Boldspace and contributing to our mission of creating meaningful brands.
Tailor Your Experience:Make sure to highlight your relevant experience in client management and project delivery. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Creative:Since creativity is at the heart of what we do, don’t be afraid to showcase your creative thinking in your application. Whether it’s through your writing style or the ideas you present, let us see your unique perspective!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Boldspace | B CorpTM
✨Know Your Stuff
Before the interview, dive deep into Boldspace's work and values. Familiarise yourself with their clients and projects, especially those in sectors like retail and sport. This will not only show your genuine interest but also help you connect your experience to their needs.
✨Showcase Your Creativity
Prepare examples of how you've used creativity to solve problems in past roles. Think about specific campaigns or projects where your innovative ideas made a difference. Boldspace values creative thinking, so don’t hold back on sharing your unique approach!
✨Demonstrate Client Management Skills
Be ready to discuss your experience managing client relationships and projects. Highlight your organisational skills and how you've successfully juggled multiple projects while maintaining high standards. Use real-life examples to illustrate your ability to keep things running smoothly.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your understanding of Boldspace’s mission and challenges. This could be about their approach to brand building or how they leverage technology like Boldstream. Asking smart questions shows your curiosity and engagement with the role.
