At a Glance
- Tasks: Lead daily operations, manage suppliers, and organise events for a dynamic team.
- Company: Join a vibrant marketing agency with an award-winning culture.
- Benefits: Enjoy a four-day work week, competitive pay, and a supportive environment.
- Other info: Opportunity for career growth in a collaborative and innovative workplace.
- Why this job: Make a real impact while gaining valuable experience in a fast-paced setting.
- Qualifications: 3+ years in operations or office management, with strong organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: London (office-based, full-time. Occasional WFH)
Reports to: Mike Robb, Co-CEO
Contract: Fixed-term maternity cover from August
Working pattern: Four day per week role, Monday–Thursday, office-based. We can also consider 3 days per week.
The Role: We are looking for an Operations Manager to lead and oversee the day-to-day operational running of Boldspace during a maternity cover period. The role will take ownership of office operations, supplier management, events delivery, internal processes, onboarding and business administration, ensuring the business runs efficiently and professionally.
Key Responsibilities
- Lead the day-to-day operational management of the business, ensuring smooth and efficient execution of internal processes.
- Manage key suppliers and external service providers, including IT, facilities, office services and operational partners.
- Oversee office management, maintaining a high-quality working environment and ensuring operational issues are resolved promptly.
- Plan and deliver internal company culture and client events, managing logistics, suppliers, budgets, timelines and on-the-day execution.
- Help drive continuous improvement of operational processes, identifying opportunities to improve efficiency, consistency and service quality.
- Manage operational budgets and track expenditure across relevant areas of the business.
- Coordinate onboarding and offboarding processes alongside our Head of Talent, working with internal stakeholders to ensure a seamless employee experience.
- Support leadership with business administration, reporting, documentation and operational planning.
- Maintain compliance with company policies, health and safety requirements, and operational best practice.
- Take a key role organising company culture initiatives and social events.
- Take responsibilities of minor diary management for CEO.
Who You Are
- Highly organised with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
- Around 3+ years’ experience in operations, office management, business support or a similar operational role, experience within a marketing agency environment would be a bonus.
- Experience managing suppliers, budgets, projects and cross-functional stakeholders.
- Strong problem-solving skills with the ability to work independently and make sound operational decisions.
- Excellent communication skills and a professional approach when dealing with employees, suppliers and external stakeholders.
- Comfortable taking ownership, driving internal initiatives forward and operating in a fast-paced environment.
Desirable
- Experience within a professional services, agency or high-growth business environment.
- Event management experience.
- Experience supporting senior leadership teams.
What We Offer
A fixed-term maternity cover opportunity from August with significant responsibility and ownership in a growing business environment with an award-winning team.
Operations Manager (Maternity Cover) employer: Boldspace | B Corp™
Boldspace is an exceptional employer that fosters a dynamic and inclusive work culture, offering a unique opportunity for the Operations Manager role in the vibrant city of London. With a focus on employee growth and development, we provide a supportive environment where you can take ownership of your responsibilities while enjoying a flexible working pattern. Join our award-winning team and be part of a company that values innovation, collaboration, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role involves managing events and internal processes, think about how you can contribute to their operational efficiency and team spirit. Bring your ideas to the table!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples where you've improved processes or resolved issues in previous roles. This will demonstrate your ability to take ownership and drive initiatives forward.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operations Manager (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing operations, suppliers, and events, as these are key responsibilities in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed operations or led projects in the past. We love seeing your personality come through!
Showcase Your Problem-Solving Skills:In your application, don't forget to mention your problem-solving abilities. Give us examples of challenges you've faced in previous roles and how you tackled them. This will show us that you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at Boldspace | B Corp™
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the key responsibilities and think about how your experience aligns with them. This will help you articulate your fit for the position and show that you're genuinely interested.
✨Prepare Examples of Your Experience
Think of specific examples from your past roles that demonstrate your skills in operations management, supplier handling, and event planning. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your capabilities in action.
✨Showcase Your Problem-Solving Skills
As an Operations Manager, you'll need to tackle challenges head-on. Be ready to discuss a time when you faced a significant operational issue and how you resolved it. Highlight your analytical thinking and decision-making process to showcase your ability to handle pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, the team dynamics, or how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
