At a Glance
- Tasks: Drive sales and ensure customer success with our innovative AI SaaS platform.
- Company: Join Boldspace, a fast-growing brand and communications agency revolutionising marketing technology.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting scale-up culture with a focus on innovation and collaboration.
- Why this job: Be at the forefront of AI-driven marketing solutions and build lasting client relationships.
- Qualifications: 6+ years in B2B SaaS sales or customer success with strong relationship-building skills.
The predicted salary is between 56700 - 69300 £ per year.
About Boldspace & Boldstream™
Boldspace is a 50+ person full-service brand and communications agency that has delivered year-on-year growth since launching in 2020. From day one, we have been building marketing technology products, specifically marketing data and analytics platforms that enable brands to measure and act on the real-time impact of their communications. Following significant investment in AI-native capabilities, including agentic workflows, retrieval-augmented insights and intelligent automation, we launched Boldstream™ this year. A commercially available agentic AI SaaS platform being used by customers and ready to scale.
The Role
This is a unique opportunity for an experienced commercial professional who enjoys both winning new business and building lasting customer relationships. Working closely with our Marketing Manager, Customer Success Managers, Product team and founders, you will manage qualified inbound opportunities, deliver product demonstrations, qualify prospects, close new business and oversee customer success once clients are onboarded. You will become a trusted adviser to our customers, ensuring they maximise the value of Boldstream™ while identifying opportunities for account growth and long-term partnerships. This role is ideal for someone who thrives in a scale-up environment and enjoys owning the entire customer journey from first conversation through to renewal and expansion.
Key Responsibilities
- Work closely with the marketing team to manage and qualify inbound leads generated through campaigns and events
- Deliver engaging product demonstrations tailored to prospective customers' business needs
- Manage the full sales cycle from qualification through to proposal, negotiation and closing
- Build strong relationships with senior marketing and communications professionals across in house marketing teams
- Ability to lead an onboarding process to ensure customers quickly realise value from the platform
- Act as the senior account lead for customers, maintaining regular contact and delivering an exceptional client experience
- Identify opportunities for upselling, cross-selling and customer expansion
- Work collaboratively with Product and Marketing teams to provide customer feedback and influence future product development
- Maintain accurate pipeline reporting and customer records within Hubspot
- Represent Boldstream™ at industry events, conferences and client meetings
Skills & Experience
- Around 6+ years' experience in B2B SaaS sales, customer success or account management
- Proven experience managing the complete customer lifecycle from lead qualification through to customer retention and growth
- Strong track record of closing new business and achieving commercial targets
- Excellent consultative selling and presentation skills, with confidence delivering product demonstrations to senior stakeholders
- Outstanding relationship-building and client service skills
- Experience working closely with marketing teams to convert inbound demand into revenue
- Strong commercial awareness with the ability to identify growth opportunities within customer accounts
- Highly organised with excellent attention to detail and the ability to manage multiple priorities
- Comfortable working within a fast-paced scale-up environment
- Experience within MarTech, marketing analytics, communications technology or AI-powered SaaS products
- Experience selling to CMOs, Marketing Directors and Communications leaders
- Knowledge of marketing measurement, analytics or reporting platforms
- Experience working within a growing startup or scale-up business
Client Lead (AI SaaS - Marketing & PR) in London employer: Boldspace | B Corp™
Boldspace is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to thrive in a scale-up environment. With a strong focus on employee growth, we offer opportunities to engage with cutting-edge AI technology and collaborate closely with talented teams, ensuring that every team member can make a meaningful impact on our clients' success. Located in a vibrant area, we provide a supportive atmosphere where creativity and collaboration are encouraged, making Boldspace a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Lead (AI SaaS - Marketing & PR) in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Boldspace | B Corp™ and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Boldspace | B Corp™ are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Boldspace | B Corp™ on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Boldspace | B Corp™. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Lead (AI SaaS - Marketing & PR) in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Boldspace | B Corp™. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Boldspace | B Corp™:Show us that you’ve done your homework! In your application, briefly mention what you admire about Boldspace | B Corp™’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Boldspace | B Corp™
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Boldspace | B Corp™ will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Boldspace | B Corp™, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
