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- Tasks: Design and automate workflows using AI and no-code tools to enhance business processes.
- Company: Boldspace, a rapidly growing brand and communications agency focused on transparency and innovation.
- Benefits: Unlimited holiday, flexible working, private healthcare, and a monthly benefits budget.
- Why this job: Join a forward-thinking team and make a real impact with cutting-edge AI technology.
- Qualifications: 3-5 years in a technical role with strong automation and JavaScript skills.
- Other info: Be part of a carbon-neutral business committed to social causes and employee wellness.
The predicted salary is between 36000 - 60000 £ per year.
About Boldspace & BoldStream™ Boldspace is a 6-year-old full-service Brand & communications agency that has experienced year-over-year growth since its founding. Our seasoned agency-side co-founders felt there was a critical lack of industry transparency in data and measuring the performance of client work, so we launched BoldStream on day 1, our flagship data & analytics platform that helps brands measure and act on the impact of their communications in real time. We will now continue to invest heavily in AI-native capabilities: agentic workflows, retrieval-augmented insights, and intelligent automation across our client reporting and analytics stack.
Position Overview You will combine agentic workflows (OpenAI Agent Builder, LangGraph / LangChain) with no/low-code tools (n8n, Zapier, Make.com) and custom JavaScript to automate everything from data syncing and lead routing to AI-powered reporting and internal assistants. You will be responsible for understanding complex business processes, structuring them into reliable automated workflows, and designing prompts and guardrails that ensure our agents behave consistently and safely.
Requirements
- Workflow & Agent Design Work with stakeholders across Boldspace (Client Services, Strategy, Data, Operations) to identify high-value manual processes and design automation-first solutions. Design multi-step agentic workflows using OpenAI Agent Builder, LangGraph and similar tools, orchestrating LLMs, tools, APIs and business logic in a transparent, observable way. Define clear SLAs and success metrics for each workflow (latency, reliability, data quality, cost, etc.) and feed this back into design iterations.
- Implementation - Automation Platforms & JavaScript Build and maintain workflows in tools like n8n, Zapier, Make.com and LangGraph-based services, including triggers, filters, branching, retries and error handling. Where off-the-shelf connectors don't exist, implement custom integrations in JavaScript/TypeScript, working with REST/GraphQL APIs, webhooks and authentication flows (OAuth, API keys, etc.). Use tools like Postman and Insomnia to design, test and document API interactions that will be automated. Integrate with CRMs, marketing platforms, analytics tools, data warehouses and BoldLoop itself to keep data flowing with minimal human intervention.
- Prompting & Agent Reliability Design prompts, system messages, tool descriptions and guardrails that allow agents to perform complex tasks consistently across workflows. Implement evaluation and testing strategies for prompts and workflows, including golden test sets, regression checks and sandbox runs. Work with AI Engineers to share best practices on prompt patterns, fallbacks, memory/state handling and observability for agentic systems.
- Monitoring, Support & Enablement Monitor workflows and agents in production, setting up alerts, dashboards and logs to catch failures or regressions early. Own incident response for automation issues, including triage, root cause analysis, fix and retrospective. Create how-to guides, Loom walkthroughs and internal documentation so non-technical teams can understand and safely use the automations you build. Act as an internal champion for automation and AI agents, helping teams think in terms of workflows and leverage existing capabilities before building new tools.
Skills & Experience
- Essential 3-5 years' experience in a technical role (automation engineer, operations engineer, RevOps, martech/AdOps, technical consultant or similar) with a strong track record of building automations and integrations. Hands-on experience with at least one of n8n, Zapier, Make.com or similar automation platforms, including building complex multi-step workflows in production. Solid JavaScript skills and comfort with reading/writing TypeScript where needed for custom steps, cloud functions or small services. Good understanding of REST APIs, webhooks and JSON, and experience using Postman or Insomnia for exploring, testing and documenting APIs. Demonstrated experience with prompt engineering and LLM-based automations, even if via no/low-code tools or agent builders.
- Nice to Have Experience with OpenAI's Agent Builder / AgentKit and other agent frameworks (LangGraph, LangChain agents, CrewAI, etc.). Knowledge of martech/CRM ecosystems (HubSpot, Salesforce, ad platforms), especially automating data flows and reporting. Familiarity with AI-enhanced development tools (Cursor, Lovable) and low-code environments. Comfort using GitHub and Linear for tracking work in a more engineering-like way, even if you’re sitting closer to operations.
What You’ll Bring
- Automation-first mindset - instinctively looks for ways to remove manual steps, reduce errors and improve speed.
- Structured problem solving - you can map messy business processes into clear workflows and decision trees.
- Attention to detail - strong sense of ownership over reliability; you care about edge cases, failure modes and good documentation.
- Communication - able to work with non-technical stakeholders, explain trade-offs simply and turn vague requirements into concrete workflows.
Benefits
- Pensions: a 5% employer contribution.
- Private Healthcare: Vitality.
- Holiday: unlimited holiday (including all UK public holidays) - we trust our staff to take the time they need and still excel in their jobs - and days off for birthdays and moving house are guaranteed!
- Very Flexible working.
- Socials: team socials regularly, chosen by the team.
- Team retreats: time to get to know each other away from the office.
- Bonus: transparent bonus structure where you can receive a % of base salary based on personal and company performance.
- Supporting good causes: we contribute some of our outperformance to charitable causes which the team help choose.
- Wellness: time within working hours every week for those that want or need it.
- Monthly benefits budget: £50 per month, every month, to spend on whatever you want - from a home delivered vegetable box and discounted gym memberships, to mental health support and professional coaching.
- A CARBON NEUTRAL BUSINESS Boldspace measures its performance on profit, people and planet combined. From day one, we will offset your carbon footprint entirely. The cost of this is covered 100% by the company.
AI Automation & Prompting Expert in London employer: Boldspace | B Corp™
Contact Detail:
Boldspace | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Automation & Prompting Expert in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your automation projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to automation and AI. Think about how you can demonstrate your problem-solving skills and attention to detail through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AI Automation & Prompting Expert in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the AI Automation & Prompting Expert role. Highlight your experience with automation tools and workflows, and show us how your skills align with what we're looking for.
Show Off Your Technical Skills: We want to see your hands-on experience! Include specific examples of projects where you've used n8n, Zapier, or JavaScript. Don't be shy about showcasing your prompt engineering skills too!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate clarity and a good structure in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Boldspace | B Corp™
✨Know Your Tools Inside Out
Make sure you’re familiar with the automation platforms mentioned in the job description, like n8n, Zapier, and Make.com. Be ready to discuss specific workflows you've built using these tools, as well as any challenges you faced and how you overcame them.
✨Showcase Your Prompt Engineering Skills
Since the role involves designing prompts for AI agents, prepare examples of prompts you've created in the past. Discuss how you ensured their reliability and effectiveness, and be ready to explain your thought process behind crafting those prompts.
✨Understand the Business Processes
Before the interview, research Boldspace’s operations and think about how you can apply your skills to improve their workflows. Be prepared to suggest potential areas for automation based on your understanding of their business model.
✨Communicate Clearly with Non-Technical Stakeholders
Practice explaining complex technical concepts in simple terms. You’ll need to work with various teams, so being able to translate technical jargon into layman's terms will show that you can bridge the gap between tech and business effectively.